Subject Matter Expert
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Subject matter Expert
cnx· Concentrix Daksh Services India Private Limited
About this role
Job Title:
Subject matter ExpertJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Knowledge/Abilities-
- Previous experience in a similar role is desirable in consumer relations
- Work with the Ops/Training team to develop and build value argumentation Ability to be resilient when dealing with different situations / type of contacts stability to track deliverable dates, deadlines, and reminders
- Develop and track corrective action plans
- Improve and develop the process, working methods and tools
- Ability to follow directions to achieve business goals effectively
- Ability to interact with all levels of staff
- Strong articulation and comprehension skill
- Ability to empathize, anticipate customer needs and problem-solving techniques
- Highly independent & motivated team player who s a self-starter and can work independently
- Competence in MS Office is a must
- Strong time management and behavioral skills
- Efficient in learning process quickly and able to conduct the quality audits
- Identify and address problems and opportunities
Desirable Skills-
- Outstanding communication skills both verbal and written
- Ability to be flexible, follow tight deadlines, organize and prioritize work and deliver results quickly
- Previous experience in social media
- Experience rolling out projects involving process and culture change preferred
Educational Qualification : Graduate
Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurgaon Building 14 - 11F, Tower DLanguage Requirements:
Time Type:
Full timeFrequently Asked Questions
Is the salary disclosed for the Subject matter Expert position at cnx?
The salary for this Subject matter Expert role at cnx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Subject matter Expert position at cnx located?
This Subject matter Expert role at cnx is based in IND Gurgaon Building 14 - 11F, Tower D. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Subject matter Expert role at cnx full-time or part-time?
This is listed as a Full time position. It is posted as a Subject matter Expert role in the Concentrix Daksh Services India Private Limited department at cnx.
Which team or department does the Subject matter Expert at cnx belong to?
This Subject matter Expert position is part of the Concentrix Daksh Services India Private Limited department at cnx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Subject matter Expert position at cnx?
Click the "Apply Now" button on this page. You will be redirected to cnx's official application portal hosted on workday where you can submit your application directly.
When was the Subject matter Expert job at cnx posted?
This Subject matter Expert position at cnx was posted on Sep 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Subject matter Expert
cnx
You'll be redirected to cnx's official application page on Workday.