Production Operator
Fortive
Student Worker - Service Arrival & Customer Property Coordinator
About this role
Student Worker - Service Arrival & Customer Property Coordinator
Department: Customer Service / Service Operations
Location: RaySafe, Hovås, Sweden
Reports to: Customer Service Manager
About Fluke Health Solutions
Fluke Health Solutions (FHS) is a leading provider of healthcare technology solutions dedicated to helping customers improve patient safety and healthcare quality around the world.
Through a portfolio of trusted brands, FHS delivers innovative solutions for biomedical test and measurement, radiation safety, and medical device quality assurance.
About Fluke Biomedical
Fluke Biomedical is a global leader in biomedical test equipment and quality assurance solutions used by healthcare providers, medical device manufacturers, and service organizations worldwide. Our products help ensure medical equipment operates safely and accurately, supporting the delivery of quality patient care.
About RaySafe
RaySafe is a worldwide leader in radiation measurement and quality assurance solutions for diagnostic imaging. Our products help healthcare providers protect both patients and medical professionals by supporting radiation safety and imaging quality.
About the Hovås Site
The RaySafe facility in Hovås, Gothenburg, serves as one of the company's key operational locations. The site houses customer service, service operations, quality functions, production, logistics, engineering, and global support teams. It is also home to the RaySafe Service Center, where customer equipment from around the world is received, serviced, calibrated, repaired, and returned to customers.
Position Summary
We are looking for a student worker to support our Service Operations and Customer Service teams, primarily within the Service Arrival Desk function.
The role focuses on receiving customer-owned equipment arriving for service, ensuring proper registration, traceability, storage, and handover within our service process. The position plays an important role in maintaining efficient service operations while safeguarding customer property and supporting quality requirements.
This role provides excellent insight into international operations, customer service, logistics, quality systems, and service processes within a global medical technology organization.
Primary Responsibilities Service Arrival Desk
- Receive incoming customer service shipments
- Open and inspect incoming cases and packages
- Verify equipment, accessories, and documentation
- Identify incomplete or non-conforming arrivals
- Route exceptions for investigation
Customer Property Handling
- Handle customer property with care and professionalism
- Store customer property according to established procedures
- Maintain traceability of customer equipment and accessories
- Ensure customer information is handled confidentially
- Assist in investigations related to missing or damaged property
Oracle & System Transactions
- Receive RMAs in Oracle
- Verify serial numbers and product information
- Register service orders and service intake activities
- Maintain accurate records in service management systems
- Support order and case administration activities
Service Process Support
- Print and apply service identification labels
- Prepare equipment for laboratory processing
- Coordinate handover of equipment to service technicians
- Support storage and retrieval of customer property
- Assist in service workflow administration
Operational Support
- Support Customer Service and Operations teams as required
- Participate in continuous improvement activities
- Contribute to maintaining a safe, organized, and efficient workplace
Qualifications Required
- Currently enrolled in higher education studies
- Minimum two years of expected remaining studies preferred
- Strong attention to detail
- Good organizational skills
- Comfortable working with computer systems
- Good communication skills in English
- Ability to work independently after training
Preferred
- Experience from logistics, warehouse, retail, administration, or customer service
- Experience working with ERP systems
- Knowledge of Microsoft Office applications
- Interest in technical products and operational processes
Personal Attributes
We are looking for someone who is:
- Reliable and trustworthy
- Structured and organized
- Careful when handling customer property
- Team-oriented and collaborative
- Willing to learn new systems and processes
- Comfortable following documented procedures
- Flexible and adaptable to changing priorities
Working Conditions
- Part-time student position
- Based on operational business needs
- Primarily scheduled during standard business hours (08:00-16:30)
- Additional opportunities for holiday and vacation coverage
- No guaranteed minimum number of hours
- Availability will be coordinated with business requirements and student schedules
Key Skills Developed in This Role
- ERP and Oracle system experience
- Service operations
- Customer property management
- Quality and compliance awareness
- Process management
- International business operations
- Customer service fundamentals
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Frequently Asked Questions
Is the salary disclosed for the Student Worker - Service Arrival & Customer Property Coordinator position at Fortive?
The salary for this Student Worker - Service Arrival & Customer Property Coordinator role at Fortive is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Student Worker - Service Arrival & Customer Property Coordinator position at Fortive located?
This Student Worker - Service Arrival & Customer Property Coordinator role at Fortive is based in Hovaas, Vaestra Goetaland, Sweden. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Student Worker - Service Arrival & Customer Property Coordinator role at Fortive full-time or part-time?
This is listed as a Part time position. It is posted as a Student Worker - Service Arrival & Customer Property Coordinator role at Fortive.
How do I apply for the Student Worker - Service Arrival & Customer Property Coordinator position at Fortive?
Click the "Apply Now" button on this page. You will be redirected to Fortive's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Student Worker - Service Arrival & Customer Property Coordinator job at Fortive posted?
This Student Worker - Service Arrival & Customer Property Coordinator position at Fortive was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Student Worker - Service Arrival & Customer Property Coordinator
Fortive
You'll be redirected to Fortive's official application page on oraclecloud.