Steward / Service Associate

Stewards / Service Associates responsible for providing prompt, accurate, and friendly food and beverage service to guests, maintaining cleanliness and hygiene standards, and supporting smooth day-to-day restaurant operations to ensure a positive dining experience.

Key Responsibilities:

• Greet guests and assist with seating as per service standards

• Take food and beverage orders accurately and punch orders in POS

• Serve food and beverages promptly and as per presentation standards

• Maintain cleanliness of tables, service stations, and dining areas

• Coordinate with kitchen and service team for smooth service flow

• Follow hygiene, grooming, and safety standards at all times

• Assist in closing duties, side work, and outlet readiness

Impact of the Role:

• Directly impacts guest satisfaction and service quality

• Supports efficient restaurant operations and table turnover

• Maintains cleanliness, hygiene, and brand image

• Enhances overall dining experience through courteous service

• Basic food & beverage service knowledge

• Good communication and interpersonal skills

• Positive attitude and willingness to learn

• Ability to work in a team environment

• Time management and multitasking ability

• Physical stamina for long working hours

Educational / Professional Qualification:  

   10+2 / Graduate (Hotel Management Diploma preferred but not mandatory)

     0–2 years of experience in restaurant or hospitality service (Freshers can be considered)

• Customer Service Orientation

• Teamwork & Cooperation

• Discipline & Punctuality

• Hygiene & Safety Awareness

• Stress Tolerance