Stack City BBQ Hiring Shift Leaders – Benefits & Bonuses
About this role
As we move
into a growth phase, we’re seeking Shift Leaders to join us at our Austin location. As a Shift Leader at our fast casual BBQ restaurant, you will
blend genuine hospitality with a sales-driven mindset while ensuring
operational excellence. You’ll lead both front-of-house and back-of-house
teams, hold staff accountable to established systems, and drive guest
satisfaction and revenue on every shift.
If you’re looking for a fair and transparent ownership
team that genuinely values your input and is dedicated to your professional
growth and success, please apply today for immediate consideration!
What We Offer:
- Competitive Hourly Wage Plus Tips
- Access to Health Benefits
- PTO
- Employee Meal Discounts
- Ongoing Coaching, Hands-on-Training,
and Skill Development
- A Supportive, Team-Focused Culture
Committed to Your Success
Job Responsibilities:
- Deliver exceptional hospitality
by coaching the team to follow the G.U.E.S.T. framework for every guest
interaction
- Drive sales through thoughtful
upselling, suggestive pairings, and reinforcing menu highlights
- Enforce standard operating
procedures for food safety, station setup, and service flow
- Supervise FOH and BOH staff:
assign roles, monitor performance, and provide real-time feedback
- Conduct shift briefings and
ensure team members understand daily goals, specials, and promotions
- Monitor check times, ticket
accuracy, and order completion to meet service benchmarks
- Complete opening and closing
duties, including cash reconciliation and shift reports
- Identify coaching opportunities
and collaborate with management on training plans
- Assist with inventory counts,
stock levels, and ordering when required
Job Qualifications:
- At least 18 years of age
- High school diploma or equivalent
- 2+ years of experience in a
fast-paced restaurant environment, including supervisory responsibilities
- Proven track record of
delivering hospitality excellence and meeting sales targets
- Strong knowledge of restaurant
systems and SOPs, with a focus on accountability and consistency
- Excellent communication,
leadership, and conflict-resolution skills
- Ability to multitask under
pressure and adapt to changing priorities
- Availability to work flexible
shifts, including mornings, evenings, weekends, and holidays
- Food Safety Certification (or
willingness to obtain)
DLCRS is an equal-opportunity employer
committed to building diverse teams and fostering an inclusive workplace. If
you’re driven by results, passionate about people, and dedicated to operational
excellence, we want to hear from you.
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