Customer Care & Sales Representative – Inbound & Outbound Calls | Full Benefits + Uncapped Commission
About this role
Inbound Customer Care & Sales Representative
Capital Heating, Cooling & Electric is a leading employer in the Milwaukee
Metro area and is looking to add full-time, experienced Inbound Customer Care & Sales Representatives to their team! Earning BizTimes Future 50 and honored as one of
2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the
PREFERRED workplace destination!
Comprehensive benefits package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Holidays
- 401K with Company Match
- Continual professional development, coaching and
education
- Casual Dress Code
- An AMAZING company culture
This position is ideal if you're talented but
underpaid.
Work hours: Monday–Friday; 3-4 days/week 9AM-5:30PM, 1-2
days/week 10:30AM-7PM
Pay Scale: Up to 93k/year! Our 4 Account Executives average $81K!
We hire top-tier professional talent If you
currently have a job and are looking, fear not. All Applications are 100%
confidential and discrete using only the contact information you provide!
Position Summary: 50+ phone conversations/day required. Responsible
for generating appointments and sales for Capital Heating Cooling Electric
& Plumbing products & services by converting inbound inquiries to sales
and making multiple outbound calls. This role is responsible for establishing
and maintaining excellent customer relationships by becoming a trusted advisor.
Learn our industry and apply your talent.
Required Qualifications:
- Some phone experience talking to consumers about
Products & Service
- HVAC experience NOT necessary
- Professional phone etiquette, intelligence and
business acumen
- Excellent verbal and written communication skills,
diction, active listening
- Ability to learn and communicate HVAC products and
services – HVAC experience NOT required; this is NOT a technical role
- Organized with attention to detail
- Comfortable learning new software & operating
multiple applications simultaneously
- Ability to work independently and plan your day
- High school diploma or equivalent required, some
college preferred
- Money motivated with an ethical approach toward
business
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