Senior QA Engineer
cialdnb
SRE — Incidents & Monitoring
cialdnb· Data Science & Engineering
About this role
Why work with us?
We are a fast-growing company that is revolutionizing the world of SaaS platform and data in Latin America!
CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.
It’s our people, not technology, that makes what we do possible. It’s our people, not data, that turns information into insights. And it’s our people, not algorithms, that help our clients make better informed decisions. We are innovative, agile, and inspired by SaaS solutions and data – and we are looking for people that share those values to join our mission to build stronger businesses!
About Us
Dunsguide, by CIAL Dun & Bradstreet, is transforming how Latin American businesses discover and evaluate potential partners. As the region's leading platform for customer prospecting and supplier discovery, we help companies make smarter, data-driven decisions about their business relationships. We're growing rapidly and expanding our suite of solutions that combine deep business intelligence with modern, intuitive tools.
Sobre a posição
Atuar na linha de frente de confiabilidade da CIAL: resposta a incidentes de produção de classificação mais crítica (highest severity) e monitoramento contínuo de aplicações, serviços e bancos de dados. É uma posição sênior — a pessoa precisa tomar decisão sob pressão em incidente e evoluir a observabilidade da plataforma.
Responsabilidades
- Responder a incidentes de produção críticos, conduzindo o diagnóstico até a resolução e o post-mortem.
- Projetar e manter a stack de observabilidade (métricas, logs, tracing, alertas) das aplicações e serviços.
- Reduzir MTTR e aumentar a cobertura de monitoramento e a disponibilidade dos serviços.
- Participar de escala de on-call e melhorar continuamente os runbooks.
Requisitos obrigatórios
- Experiência sênior em SRE / DevOps / Engenharia de Produção.
- Domínio de ferramentas de observabilidade (ex.: Datadog, Grafana, Prometheus ou equivalentes).
- Sólida experiência com ambientes cloud e infraestrutura em produção.
- Prática consolidada em gestão de incidentes e resposta a on-call.
- Scripting para automação (Python, Bash ou similar).
- Inglês avançado
Diferenciais
- Certificações cloud (AWS/GCP/Azure).
- Experiência com Kubernetes e Infrastructure as Code.
- Vivência em ambientes de dados / pipelines de crédito.
CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently Asked Questions
Is the salary disclosed for the SRE — Incidents & Monitoring position at cialdnb?
The salary for this SRE — Incidents & Monitoring role at cialdnb is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the SRE — Incidents & Monitoring job at cialdnb remote?
Yes, this SRE — Incidents & Monitoring position at cialdnb is remote, with team members based in Remote, São Paulo, SP, Brazil. You can work from home or anywhere in the supported regions.
Is the SRE — Incidents & Monitoring role at cialdnb full-time or part-time?
This is listed as a Contractor position. It is posted as a SRE — Incidents & Monitoring role in the Data Science & Engineering department at cialdnb.
Which team or department does the SRE — Incidents & Monitoring at cialdnb belong to?
This SRE — Incidents & Monitoring position is part of the Data Science & Engineering department at cialdnb. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SRE — Incidents & Monitoring position at cialdnb?
Click the "Apply Now" button on this page. You will be redirected to cialdnb's official application portal hosted on bamboohr where you can submit your application directly.
When was the SRE — Incidents & Monitoring job at cialdnb posted?
This SRE — Incidents & Monitoring position at cialdnb was posted on Jul 28, 2026. Apply as soon as possible — early applications are often reviewed first.
SRE — Incidents & Monitoring
cialdnb
You'll be redirected to cialdnb's official application page on bamboohr.