Sr. System Analyst

Nextgen Clearing· Operations
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📍 Ahmedabad, Gujarat, IndiaFull time

About this role

  • Resolve operational problems within the defined schedules and service level agreements.
  • Analyse root causes of operational malfunctions and provide resolutions.
  • Handle escalated issues and follow-up on outstanding issues promptly.
  • Develop preventive measures and document issue resolution procedures.
  • Manage job calendars and flows to ensure timely completion.
  • Recommend process improvements to improve operational efficiency and cost-effectiveness.
  • Monitor system operations and troubleshoot problems.
  • Manage application tool and monitor repair activities.
  • Maintain daily logs of operational issues and maintenance activities.
  • Contribute to business meetings and report on issue status.
  • Develop support plan to prioritize and resolve multiple issues.
  • Address customer issues promptly and accurately.
  • Quality control on created and loaded IOTs
  • Creation of IOT load files for the validation of

-          Standard IOT

-          Discount IOT

-          EU regulated IOTs

  • Implementation of IOT
  • Monitoring of end dates on Discounted IOTs.
  • Mediation rejections handling for TAPOUT creation Customers.
  • TAP halted files. (including Inspection Mode)
  • TAPOUT Rerating
  • Dataclearing support (All DCH level 1 issues)
  • UAT Testing
  • System Monitoring.
  • RAPIN Handling
  • RAP CDR correction/Recycling
  • AA14/OpData Handling
  • Ensure DCH configurations are up to date:

-          Industry Configuration

-          Local/TAP currency set up

-          MCCMNC

-          IAC and CC/NDC

-          Tax configuration

  • BID Management including emergency BID announcement as per TD38
  • CDR handling to modify or filter as per requirement
  • Agreement setup as per CLL (Voice/SMS, data, CAMEL)
  • OIR handling and loading into the DCH on migration date
  • Agreement management for NRTRDE partners of our customers
  • Halted NRT files
  • New Customer implementation
  • NRTRDE Monitoring
  • NRTRDE ACR check
  • Wholesale rerating set up.
  • New account creation/access rights/password reset.
  • MVNO configuration.
  • User application access review
  • Process documentation.

  • Good verbal and written communication skills in English
  • 5+ years of experience with Engineering/telecommunication/IT profile
  • Having understanding of UNIX,FTP/SFTP.
  • Demonstrate problem-solving ability.
  • Ability to handle multiple tasks simultaneously.
  • General understanding of Telecommunications and wireless industries and technologies.
  • Ability to make sound decisions.
  • Strong written communication skills
  • Excellent follow up skills.
  • Ability to formulate and clearly communicate ideas
  • Active, self-motivated and well-organized personality
  • Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process
  • Ability to work with a trouble ticketing system
  • Duties are performed under minimal supervision.

Frequently Asked Questions

Is the salary disclosed for the Sr. System Analyst position at Nextgen Clearing?
The salary for this Sr. System Analyst role at Nextgen Clearing is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr. System Analyst position at Nextgen Clearing located?
This Sr. System Analyst role at Nextgen Clearing is based in Ahmedabad, Gujarat, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sr. System Analyst role at Nextgen Clearing full-time or part-time?
This is listed as a Full time position. It is posted as a Sr. System Analyst role in the Operations department at Nextgen Clearing.
Which team or department does the Sr. System Analyst at Nextgen Clearing belong to?
This Sr. System Analyst position is part of the Operations department at Nextgen Clearing. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sr. System Analyst position at Nextgen Clearing?
Click the "Apply Now" button on this page. You will be redirected to Nextgen Clearing's official application portal hosted on workable where you can submit your application directly.
When was the Sr. System Analyst job at Nextgen Clearing posted?
This Sr. System Analyst position at Nextgen Clearing was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr. System Analyst
Nextgen Clearing
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