Sr Subject Matter Expert (Support&Ops)

Job Summary

HCLTech is seeking Elisity Network Security Policy Specialists to support a client\'s enterprise microsegmentation program. The client is deploying the Elisity platform as part of their broader network security strategy and requires skilled professionals to support policy management, incident response, and ongoing platform operations across multiple time zones. This is a technical network security role focused on policy administration, operational support, and platform governance. Key Responsibilities Administer and manage Elisity platform policies, including configuration, updates, and ongoing tuning Deploy and validate network security policies including Secure Group Tags (SGT) and enforcement boundaries Monitor policy enforcement and support incident triage and resolution triggered by policy changes Develop and maintain operational runbooks, procedures, and knowledge base documentation Collaborate with internal network security, SOC, and implementation partner teams on policy design and deployment Support platform governance, compliance reporting, and audit requirements Coordinate across EMEA and USA teams to ensure consistent coverage and operational continuity Assist with service design documentation and operational process development Required Qualifications 5+ years of experience in network security operations or engineering Hands-on experience with microsegmentation platforms — Elisity strongly preferred; Cisco ACI, VMware NSX, or equivalent considered Strong understanding of network security policy, Secure Group Tags (SGT), and policy-based enforcement models Experience with policy deployment in enterprise environments and managing policy-driven incident response Familiarity with ITIL-aligned service delivery and ticket management Ability to provide coverage across EMEA or USA time zones Preferred Qualifications Elisity platform certification or demonstrated project experience Experience working in co-managed or partner-led delivery models Background in OT/enterprise network segmentation Exposure to Cisco security architecture and integration

Key Responsibilities

HCLTech is seeking Elisity Network Security Policy Specialists to support a client\'s enterprise microsegmentation program. The client is deploying the Elisity platform as part of their broader network security strategy and requires skilled professionals to support policy management, incident response, and ongoing platform operations across multiple time zones. This is a technical network security role focused on policy administration, operational support, and platform governance. Key Responsibilities Administer and manage Elisity platform policies, including configuration, updates, and ongoing tuning Deploy and validate network security policies including Secure Group Tags (SGT) and enforcement boundaries Monitor policy enforcement and support incident triage and resolution triggered by policy changes Develop and maintain operational runbooks, procedures, and knowledge base documentation Collaborate with internal network security, SOC, and implementation partner teams on policy design and deployment Support platform governance, compliance reporting, and audit requirements Coordinate across EMEA and USA teams to ensure consistent coverage and operational continuity Assist with service design documentation and operational process development Required Qualifications 5+ years of experience in network security operations or engineering Hands-on experience with microsegmentation platforms — Elisity strongly preferred; Cisco ACI, VMware NSX, or equivalent considered Strong understanding of network security policy, Secure Group Tags (SGT), and policy-based enforcement models Experience with policy deployment in enterprise environments and managing policy-driven incident response Familiarity with ITIL-aligned service delivery and ticket management Ability to provide coverage across EMEA or USA time zones Preferred Qualifications Elisity platform certification or demonstrated project experience Experience working in co-managed or partner-led delivery models Background in OT/enterprise network segmentation Exposure to Cisco security architecture and integration

Skill Requirements

HCLTech is seeking Elisity Network Security Policy Specialists to support a client\'s enterprise microsegmentation program. The client is deploying the Elisity platform as part of their broader network security strategy and requires skilled professionals to support policy management, incident response, and ongoing platform operations across multiple time zones. This is a technical network security role focused on policy administration, operational support, and platform governance. Key Responsibilities Administer and manage Elisity platform policies, including configuration, updates, and ongoing tuning Deploy and validate network security policies including Secure Group Tags (SGT) and enforcement boundaries Monitor policy enforcement and support incident triage and resolution triggered by policy changes Develop and maintain operational runbooks, procedures, and knowledge base documentation Collaborate with internal network security, SOC, and implementation partner teams on policy design and deployment Support platform governance, compliance reporting, and audit requirements Coordinate across EMEA and USA teams to ensure consistent coverage and operational continuity Assist with service design documentation and operational process development Required Qualifications 5+ years of experience in network security operations or engineering Hands-on experience with microsegmentation platforms — Elisity strongly preferred; Cisco ACI, VMware NSX, or equivalent considered Strong understanding of network security policy, Secure Group Tags (SGT), and policy-based enforcement models Experience with policy deployment in enterprise environments and managing policy-driven incident response Familiarity with ITIL-aligned service delivery and ticket management Ability to provide coverage across EMEA or USA time zones Preferred Qualifications Elisity platform certification or demonstrated project experience Experience working in co-managed or partner-led delivery models Background in OT/enterprise network segmentation Exposure to Cisco security architecture and integration

Other Requirements

HCLTech is seeking Elisity Network Security Policy Specialists to support a client\'s enterprise microsegmentation program. The client is deploying the Elisity platform as part of their broader network security strategy and requires skilled professionals to support policy management, incident response, and ongoing platform operations across multiple time zones. This is a technical network security role focused on policy administration, operational support, and platform governance. Key Responsibilities Administer and manage Elisity platform policies, including configuration, updates, and ongoing tuning Deploy and validate network security policies including Secure Group Tags (SGT) and enforcement boundaries Monitor policy enforcement and support incident triage and resolution triggered by policy changes Develop and maintain operational runbooks, procedures, and knowledge base documentation Collaborate with internal network security, SOC, and implementation partner teams on policy design and deployment Support platform governance, compliance reporting, and audit requirements Coordinate across EMEA and USA teams to ensure consistent coverage and operational continuity Assist with service design documentation and operational process development Required Qualifications 5+ years of experience in network security operations or engineering Hands-on experience with microsegmentation platforms — Elisity strongly preferred; Cisco ACI, VMware NSX, or equivalent considered Strong understanding of network security policy, Secure Group Tags (SGT), and policy-based enforcement models Experience with policy deployment in enterprise environments and managing policy-driven incident response Familiarity with ITIL-aligned service delivery and ticket management Ability to provide coverage across EMEA or USA time zones Preferred Qualifications Elisity platform certification or demonstrated project experience Experience working in co-managed or partner-led delivery models Background in OT/enterprise network segmentation Exposure to Cisco security architecture and integration