Sr Subject Matter Expert (Support&Ops)

Job Summary

Job Description: Architect – PKI, Crypto Inventory & SDLC L3 Location: 
Overview We are seeking an experienced and innovative Architect specializing in Public Key Infrastructure (PKI), cryptographic inventory management, and SDLC (Software Development Life Cycle) L3 support for our teams in Pune and Hyderabad, India. The ideal candidate will play a key role in designing, implementing, and maintaining robust security solutions, ensuring the integrity and confidentiality of our digital assets throughout the product development lifecycle. Key Responsibilities Design and architect end-to-end PKI solutions to meet enterprise security requirements. Lead the strategy, implementation, and maintenance of cryptographic key management and inventory systems. Oversee and enhance security practices across all stages of the SDLC with a focus on L3 (Level 3) support and escalations. Collaborate with development, operations, and security teams to ensure integration of cryptographic controls and best practices. Conduct security assessments, code reviews, and architecture reviews focused on cryptographic and PKI implementations. Develop and maintain documentation, standards, and guidelines for PKI, cryptography, and SDLC security controls. Serve as a subject matter expert (SME) for cryptography and PKI, providing guidance and mentorship to technical teams. Respond to and resolve high-level incidents, vulnerabilities, and audit findings relating to cryptography and security architecture. Stay current with industry trends, emerging threats, and new technologies in cryptography and application security. Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Security, or related field. 8+ years of experience in information security, with a strong focus on PKI, cryptography, and security architecture. Demonstrated experience architecting and managing enterprise PKI and key management solutions. Proficiency in cryptographic standards, protocols (TLS, SSL, X.509, etc.), and tools. Hands-on expertise with SDLC processes and security integration at L3 support level. Experience with security assessment tools, code analysis, and incident response. Strong understanding of regulatory and compliance requirements (e.g., ISO 27001, GDPR). Excellent communication, problem-solving, and analytical skills. Relevant certifications (e.g., CISSP, CISM, CEH, or vendor-specific PKI/cybersecurity credentials) are a plus. Preferred Skills Experience working in large-scale, global enterprise environments. Knowledge of cloud security and cryptographic services (e.g., AWS KMS, Azure Key Vault). Ability to automate cryptographic processes and integrate with CI/CD pipelines. Prior experience in mentoring and leading technical teams. 

Key Responsibilities

1. To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA
2. To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required.
3. To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning, identification of EN business opportunities.
4. To ensure positive customer feedback & satisfaction through active participation in customer meetings to understand any issues faced
5. To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders

Skill Requirements

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Other Requirements

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