Sr Commercial Account Executive - Ohio

🌍 Remote📍 Columbus 📍 Columbus , Ohio , United States 📍 Ohio 📍 usFull time🗓 Posted Jun 18, 2026

About this role

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Ohio area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

What you get to do in this role:

The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.

Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
Partner with the marketing team to initiate marketing plans to increase growth
Qualify prospects and develop new sales opportunities and ongoing revenue streams
Arrange and conduct initial product demonstrations and presentations
Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
Experience achieving sales targets
Ability to work in a matrixed support organization using multiple virtual specialists
Executive-level relationship management experience
Ability to provide transparency to sales process with excellent CRM hygiene
Travel: 20-40%, and in some cases up to 50%

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Frequently Asked Questions

Is the salary disclosed for the Sr Commercial Account Executive - Ohio position at servicenow?

The salary for this Sr Commercial Account Executive - Ohio role at servicenow is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.

Is the Sr Commercial Account Executive - Ohio job at servicenow remote?

Yes, this Sr Commercial Account Executive - Ohio position at servicenow is remote, with team members based in Columbus, Columbus , Ohio , United States, Ohio, us. You can work from home or anywhere in the supported regions.

Is the Sr Commercial Account Executive - Ohio role at servicenow full-time or part-time?

This is listed as a Full time position. It is posted as a Sr Commercial Account Executive - Ohio role in the Sales department at servicenow.

Which team or department does the Sr Commercial Account Executive - Ohio at servicenow belong to?

This Sr Commercial Account Executive - Ohio position is part of the Sales department at servicenow. See the full job description for more information about the team structure and responsibilities.

How do I apply for the Sr Commercial Account Executive - Ohio position at servicenow?

Click the "Apply Now" button on this page. You will be redirected to servicenow's official application portal hosted on smartrecruiters where you can submit your application directly.

When was the Sr Commercial Account Executive - Ohio job at servicenow posted?

This Sr Commercial Account Executive - Ohio position at servicenow was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.