Sr Administrator (Support & Operations)

Job Summary

•Design and maintain scalable Grafana dashboards for real-time monitoring ofinfrastructure , applications and business KPIs
• Integrate Grafana with a wide range of data-producing systems , including infrastructurecomponents , application telemetry sources and cloud service monitoring endpoints toenable unified and real time visualization of operational metrics
• Collaborate with DevOps, SRE, and development teams to identify critical metrics andKPIs.• Develop and manage alerting systems using Grafana Alerting• Implement RBAC (Role-Based Access Control) and dashboard sharing policies.
• Automate Grafana configurations using provisioning via YAML/JSON and APIs.
• Conduct performance tuning and troubleshooting of visualization queries.
• Maintain and upgrade Grafana instances (on-premises or Grafana Cloud).
• Train and support internal teams on using and customizing Grafana dashboards.
• Extensive experience in creating variable, value mapping , overrides and dynamicdashboards to enhance user customization.
• Expertise in data Transformation and expert in various transformation functions.
• Worked on various type of plugins to integrate data from various source

Key Responsibilities

1.Visualization Tools: Grafana, Kibana
2.Metrics & Monitoring: Prometheus, InfluxDB, Graphite, Telegraf, CollectD
3.Logging & Tracing: Loki, Tempo, Jaeger, ELK Stack, Victoria Matrics,Kafka
4.Alerting Systems: Grafana Alerting, Alertmanager, PagerDuty
5.Scripting & Automation: Bash, Python, Ansible, Terraform
6.Cloud Platforms: AWS (CloudWatch, ECS, EKS), GCP, Azure Monitor
7.Database Integration: MySQL, PostgreSQL, MongoDB, Elasticsearch
8.Security & Access Control: OAuth, LDAP, SSO integration with Grafana

Skill Requirements

•10+years experience
•Created and managed  various Grafana dashboards across multiple environments.
•Set up centralized observability for microservices architecture using Prometheus and Grafana.
•Integrated Grafana with AWS CloudWatch and custom REST APIs for business metrics visualization.
•Led migration from legacy monitoring tools to Grafana-based observability stack.
•Developed custom plugins and Grafana panels using React and backend APIs.
•Implemented multi-tenant Grafana deployment with fine-grained access control.
•Improved incident response time by 30% through intelligent alert routing and Dashboarding
•Proficient in writing complex queries across multiple Language: PromQL,KQL/DQL and SQL

Other Requirements