Sr Administrator (Support & Operations)

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📍 Lucknow, India

About this role

Job Summary

Job Overview- 

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor
Responsibilities- 

Assess training needs
Develop training manuals and materials
Conduct surveys and evaluate training
Setup training systems
Design all email templates as per need
Design Soft Skill course content
Working Knowledge in MS Office
Determine course content according to objectives
Knowledge of modern training techniques and tools in technical subjects
Execute training sessions, webinars, workshops etc. in groups or individually
Observe and evaluate results of training programs
Determine overall effectiveness of programs and make improvements
MIS & Reporting including feedback analysis
Other duties as assigned by the management


 

Qualification                                  - Graduate / Post Graduate
Experience                                      - Minimum 8 – 10 yrs. in a similar role

Key Responsibilities

Job Overview- 

The trainer will be responsible to design templates, run campaigns, represent

data using instructional design and perform the role of a SPOC for all training

related activities. Key responsibilities include assessing training needs, creating training materials and delivering Sessions. Trainers need to possess excellent presentation and communication skills, along with a calm and patient demeanor
Responsibilities- 

Assess training needs
Develop training manuals and materials
Conduct surveys and evaluate training
Setup training systems
Design all email templates as per need
Design Soft Skill course content
Working Knowledge in MS Office
Determine course content according to objectives
Knowledge of modern training techniques and tools in technical subjects
Execute training sessions, webinars, workshops etc. in groups or individually
Observe and evaluate results of training programs
Determine overall effectiveness of programs and make improvements
MIS & Reporting including feedback analysis
Other duties as assigned by the management


 

Qualification                                  - Graduate / Post Graduate
Experience                                      - Minimum 8 – 10 yrs. in a similar role

Skill Requirements

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Other Requirements

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Frequently Asked Questions

Is the salary disclosed for the Sr Administrator (Support & Operations) position at HCLTech?
The salary for this Sr Administrator (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Administrator (Support & Operations) position at HCLTech located?
This Sr Administrator (Support & Operations) role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sr Administrator (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Sr Administrator (Support & Operations) job at HCLTech posted?
This Sr Administrator (Support & Operations) position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Administrator (Support & Operations)
HCLTech
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