Sr Administrator (Support & Operations)

HCLTech
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📍 Lucknow, India

About this role

Job Summary

The MIS Executive is responsible for collecting, analyzing, maintaining, and reporting operational and business data to support decision-making. The role involves preparing dashboards, generating periodic reports, tracking KPIs, ensuring data accuracy, and providing insights to improve operational efficiency and service delivery performance.

Key Responsibilities

The MIS Executive is responsible for collecting, analyzing, maintaining, and reporting operational and business data to support decision-making. The role involves preparing dashboards, generating periodic reports, tracking KPIs, ensuring data accuracy, and providing insights to improve operational efficiency and service delivery performance.

Skill Requirements

Reporting & Dashboard Management Develop and maintain daily, weekly, and monthly MIS reports. Create operational dashboards for management reviews. Publish SLA, KPI, productivity, utilization, and performance reports. Automate recurring reports using Excel, Power BI, Power Query, or other reporting tools.

Other Requirements

Analyze large datasets and identify trends, patterns, and anomalies. Provide actionable insights to operations and leadership teams. Perform root cause analysis for KPI deviations. Support data-driven decision making.

Frequently Asked Questions

Is the salary disclosed for the Sr Administrator (Support & Operations) position at HCLTech?
The salary for this Sr Administrator (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sr Administrator (Support & Operations) position at HCLTech located?
This Sr Administrator (Support & Operations) role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Sr Administrator (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Sr Administrator (Support & Operations) job at HCLTech posted?
This Sr Administrator (Support & Operations) position at HCLTech was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Sr Administrator (Support & Operations)
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.