Solutions Head
About this role
Job Summary
Own P&L, revenue targets, and margin objectives for the Healthcare delivery unitDrive delivery excellence across managed services, application development, and digital transformation programsBuild and sustain strong CXO-level client relationships; manage escalations and ensure high CSAT scoresLead a multi-geography team of Delivery Managers, Project Managers, and technical leadsPartner with Sales and Pre-Sales on solutioning, proposals, and account growth strategiesEnsure compliance with healthcare regulations (HIPAA, HL7, FHIR) and contractual SLAsChampion adoption of automation, AI/ML, and cloud-led modernization across client engagementsDrive workforce planning, capability building, and attrition management for the unit
Key Responsibilities
Own P&L, revenue targets, and margin objectives for the Healthcare delivery unitDrive delivery excellence across managed services, application development, and digital transformation programsBuild and sustain strong CXO-level client relationships; manage escalations and ensure high CSAT scoresLead a multi-geography team of Delivery Managers, Project Managers, and technical leadsPartner with Sales and Pre-Sales on solutioning, proposals, and account growth strategiesEnsure compliance with healthcare regulations (HIPAA, HL7, FHIR) and contractual SLAsChampion adoption of automation, AI/ML, and cloud-led modernization across client engagementsDrive workforce planning, capability building, and attrition management for the unit
Skill Requirements
Own P&L, revenue targets, and margin objectives for the Healthcare delivery unitDrive delivery excellence across managed services, application development, and digital transformation programsBuild and sustain strong CXO-level client relationships; manage escalations and ensure high CSAT scoresLead a multi-geography team of Delivery Managers, Project Managers, and technical leadsPartner with Sales and Pre-Sales on solutioning, proposals, and account growth strategiesEnsure compliance with healthcare regulations (HIPAA, HL7, FHIR) and contractual SLAsChampion adoption of automation, AI/ML, and cloud-led modernization across client engagementsDrive workforce planning, capability building, and attrition management for the unit
Other Requirements
Own P&L, revenue targets, and margin objectives for the Healthcare delivery unitDrive delivery excellence across managed services, application development, and digital transformation programsBuild and sustain strong CXO-level client relationships; manage escalations and ensure high CSAT scoresLead a multi-geography team of Delivery Managers, Project Managers, and technical leadsPartner with Sales and Pre-Sales on solutioning, proposals, and account growth strategiesEnsure compliance with healthcare regulations (HIPAA, HL7, FHIR) and contractual SLAsChampion adoption of automation, AI/ML, and cloud-led modernization across client engagementsDrive workforce planning, capability building, and attrition management for the unit
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