Solution Specialist Payments

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

What you will do – A glimpse into your role:

As a Solution Specialist Payments, you will be the face of Global Blue by Shift4 in your territory. You’ll build long-term partnerships with local merchants, help them modernise their payment infrastructure, and grow your own portfolio of clients.
This is a field-based role with a high degree of autonomy — ideal for someone who enjoys meeting people, building trust, and seeing direct results from their work.

Your responsibilities include

• Proactively identify and approach new merchants in your territory (Innsbruck)
• Present Global Blue by Shift4’s payment terminals and services in face-to-face meetings
• Close new deals and onboard merchants onto our platform
• Support existing clients with additional services (hardware, software, professional services)
• Act as a trusted partner by understanding merchants’ needs and challenges
• Clearly communicate the value of our end-to-end payment solutions
• Identify cross-sell and up-sell opportunities
• Understand merchant statements and tailor the best commercial solution
• Maintain accurate CRM records and pipeline management
• Collaborate closely with your manager and internal teams
• Continuously build product and market knowledge

What success looks like (KPIs)

• Number of quality leads and outreach activities
• New merchants signed in your territory
• Achievement of monthly & quarterly sales targets
• Client retention and satisfaction
• CRM accuracy and pipeline hygiene
• Professional representation of the Global Blue by Shift4 brand

Every action has an impact – You will make a difference here if you have:

• A self-driven “hunter” mentality and strong motivation to succeed
• Confidence in building trust and long-term client relationships
• A resilient, proactive, and solution-oriented mindset
• Strong organizational skills and comfort managing your own territory
• A professional, reliable, and values-driven approach
• Discretion and trustworthiness when handling sensitive information

Key competencies and qualifications. You’ll drive success if you bring:

• Completed secondary education (minimum requirement)
• Proven experience in outside/field sales (e.g., door-to-door, territory sales), ideally in payments, financial services, telecom, or tech
• A track record of meeting or exceeding sales targets
• Experience working with CRM systems
• Strong communication, negotiation, and presentation skills
• Confidence using laptops, smartphones, and digital tools
• A valid driver’s license and willingness to travel within your territory
• Languages: Fluent German and English (native or professional). Additional European languages are a plus

Location & Eligibility:

 Based in Salzburg
✔ Valid work authorization for Austria

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.