Solution Specialist - North America

watchguard· Sales
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📍 Miami, FLRegular Full Time

About this role

About the Position

The Endpoint Solutions Specialist reports to the VP of Sales Engineering and is responsible for driving revenue growth by accelerating cross-sell opportunities in the WatchGuard partner ecosystem.

This role blends product pre-sales expertise with commercial ownership, partnering closely with Partner Managers to identify, progress, and close opportunities.

 

 

A Day in the Life

     

    • Provide high-level, compelling product demonstrations and handle client inquiries

    • Use a consultative, trusted-advisor approach to uncover customer requirements, and conduct business-oriented discovery discussions on how the products benefit the partner.

    • Maintain an accurate opportunity pipeline, provide forecasting/pipeline updates to leadership, and consistently pursue outcomes aligned to monthly/quarterly targets.

    • Capture and relay customer feedback, win/loss and competitive intelligence to Product Management and field leadership to continuously improve offerings and positioning.

     

     

Key Responsibilities

     

    • Become an expert in the WatchGuard Identity-Based Zero Trust solutions. The solution specialist will demonstrate how our Unified Security Platform enables MSPs to deliver identity-based access and cloud-delivered security to block web threats, eliminate VPN risk, and reduce exposure for remote workers.

    • The specialist should also be able to position at a general level how WatchGuard’s Unified Security Platform benefits managed services teams with one simplified, automated, intelligent approach, replacing patchwork tools.

    • Act as an internal product evangelist/advocate—share best practices and solutions with Account Managers and become their “go-to” resource.

    • Maintain and report an accurate pipeline, including weekly forecasting and opportunity updates to management.

    • Consistently meet or exceed quota/targets, demonstrating strong sales process discipline.

    • Coordinate inter-departmental technical resources (Sales Engineering, Product, Support, Services) to help close prospective opportunities if necessary.

    • The specialist typically serves as an expert on one to three product areas, enabling depth in demos and value-based positioning.

    • This position is based in the WatchGuard office in Miami, FL and covers all of North America.

     

     

Skills & Qualifications (Required)

     

    • 3+ years of pre-sales technical experience (or equivalent) with strong partner-facing capability.

    • Comfort with endpoint security fundamentals and SASE concepts like zero trust access.

    • Effective written/verbal communication, presentation, and negotiation skills; able to run discovery and translate requirements into solution recommendations.

    • Working knowledge of WatchGuard products or key competitor knowledge.

    • Experience using MS Office; comfort working in CRM workflows for activity and pipeline management.

     

     

Skills & Qualifications (Preferred / Strongly Desired)

     

    • Demonstrated ability to manage a sales process to closure, including forecasting hygiene, pipeline discipline, and consistent target attainment.

    • Experience selling/delivering demos for security solutions in MSP ecosystems (inside/partner-led selling a plus).

    • Familiarity with common security/compliance frameworks (e.g., CIS controls, NIST, PCI) is a plus in consultative conversations.

    • BS/BA or equivalent work experience.

Frequently Asked Questions

Is the salary disclosed for the Solution Specialist - North America position at watchguard?
The salary for this Solution Specialist - North America role at watchguard is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Solution Specialist - North America position at watchguard located?
This Solution Specialist - North America role at watchguard is based in Miami, FL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Solution Specialist - North America role at watchguard full-time or part-time?
This is listed as a Regular Full Time position. It is posted as a Solution Specialist - North America role in the Sales department at watchguard.
Which team or department does the Solution Specialist - North America at watchguard belong to?
This Solution Specialist - North America position is part of the Sales department at watchguard. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Solution Specialist - North America position at watchguard?
Click the "Apply Now" button on this page. You will be redirected to watchguard's official application portal hosted on lever where you can submit your application directly.
When was the Solution Specialist - North America job at watchguard posted?
This Solution Specialist - North America position at watchguard was posted on Jul 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Solution Specialist - North America
watchguard
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