Software Development Engineer in Test / QA.

kapturecrm· Tech
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📍 Bengaluru, KA, IndiaFULL TIME

About this role

About Kapture CX

Kapture CX is an enterprise-grade, AI-powered Customer Experience Automation platform that helps businesses transform customer interactions across voice, chat, email, and other digital channels.
Our platform powers customer experience for leading brands such as BigBasket, Star Health Insurance, Allianz, Airtel, Lenskart, and several others.

Role Overview

As a Software Development Engineer in Test / QA , you will be responsible for Develop and maintain automated tests for APIs, backend services, and chatbot/voice bot flows, while designing functional, regression, and edge-case scenarios. Validate REST APIs, integrations, data integrity, and bot behaviour, and integrate automation into CI/CD pipelines. Track and verify defects with development teams, support performance testing, and maintain test documentation and QA processes.

Key Responsibilities

  • Write and maintain automated tests for APIs, backend services, and bot conversation flows.
  • Design test cases from product requirements, covering functional, regression, and edge cases.
  • Test REST APIs with Postman or code-based frameworks; validate responses, error handling, and data integrity.
  • Test chatbot and voice bot behaviour: intent handling, conversation flows, and client system integrations.
  • Integrate automated tests into CI/CD pipelines so issues are caught early.
  • Log, track, and verify bugs clearly, working with developers until resolution.
  • Support performance and load testing under guidance.
  • Maintain test documentation and help improve QA processes.

What We're Looking For

  • B.E./B.Tech/MCA or equivalent in Computer Science or a related field.
  • Good programming fundamentals in at least one language (Python or Java preferred).
  • Understanding of testing concepts: test case design, SDLC/STLC, and types of testing.
  • Basic knowledge of REST APIs, HTTP, and JSON.
  • Familiarity with Git and basic Linux commands.
  • Basic SQL for data validation.
  • Strong attention to detail, curiosity, and clear written communication.

Good to Have

  • Exposure to automation frameworks such as Pytest, TestNG, Selenium, Playwright, or RestAssured.
  • Familiarity with CI tools like Jenkins or GitHub Actions.
  • Exposure to load testing tools such as JMeter, Locust, or k6.
  • Interest in AI/LLM products, chatbots, or voice technologies.
  • Internship, college project, or GitHub work related to testing or automation.

What Success Looks Like

  • Hands-on experience testing production AI products used by large enterprises.
  • Mentorship from experienced backend and QA engineers.
  • A clear growth path toward senior SDET or backend roles.
  • A fast-paced, learning-focused environment.





Frequently Asked Questions

Is the salary disclosed for the Software Development Engineer in Test / QA. position at kapturecrm?
The salary for this Software Development Engineer in Test / QA. role at kapturecrm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Software Development Engineer in Test / QA. position at kapturecrm located?
This Software Development Engineer in Test / QA. role at kapturecrm is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Software Development Engineer in Test / QA. role at kapturecrm full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Software Development Engineer in Test / QA. role in the Tech department at kapturecrm.
Which team or department does the Software Development Engineer in Test / QA. at kapturecrm belong to?
This Software Development Engineer in Test / QA. position is part of the Tech department at kapturecrm. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Software Development Engineer in Test / QA. position at kapturecrm?
Click the "Apply Now" button on this page. You will be redirected to kapturecrm's official application portal hosted on keka where you can submit your application directly.
When was the Software Development Engineer in Test / QA. job at kapturecrm posted?
This Software Development Engineer in Test / QA. position at kapturecrm was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Software Development Engineer in Test / QA.
kapturecrm
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