Skate Guard | Seasonal Part-Time | Ice Rink Operations

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Skate Guard is responsible for monitoring skaters on the ice and helping maintain a safe environment for all guests. This position enforces rink rules, assists skaters when needed, responds to incidents, and provides customer service to guests. The Skate Guard will spend most of the shift on or around the ice and must be comfortable working in a cold environment.

This role pays an hourly rate of $12.00 and is tip eligible.

This is a seasonal role from November 1, 2026, and will end on February 28, 2027.

This position will remain open until December 31, 2026.

Responsibilities

• Monitor skaters and make sure rink rules and safety procedures are followed.
• Skate throughout the rink to observe guest activity and assist when needed.
• Help skaters who fall or need assistance getting on or off the ice.
• Enforce rules related to skating direction, speed, horseplay, food and drinks, and other rink policies.
• Respond to accidents, injuries, or other incidents and notify management when needed.
• Provide basic first aid when trained and follow emergency procedures.
• Answer guest questions and provide information about rink rules, sessions, and services.
• Assist with keeping the ice rink and surrounding areas clean and organized.
• Check the ice for possible safety concerns and report issues to management.
• Assist with skate rentals, equipment, events, or other rink operations when needed.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred.
• Ability to skate confidently and safely for extended periods.
• Basic knowledge of ice skating and skating safety.
• Ability to communicate with guests and enforce rink rules.
• Ability to stay alert and respond to incidents while on the ice.
• Ability to work independently and as part of a team.
• CPR and First Aid certification preferred or willingness to obtain.
• Ability to stand and skate for extended periods and perform physical tasks related to the position.
• Must be able to work in a cold environment.
• Must have availability to work evenings, weekends, and holidays as scheduled.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.