Service Specialist
ecolab
Service Specialist
lbg· Lloyds Offshore Global Services Private Limited
About this role
End Date
Sunday 29 November 2026We Support Flexible Working – Click here for more information on flexible working options
Flexible Working Options
Hybrid WorkingJob Description Summary
As a Service Specialist, you will be capable of working independently managing a wide range of customer inquiries and moderately complex issues. They contribute to improving service processes and begin mentoring newer team members. This grade focuses on deepening product knowledge, enhancing problem-solving skills, and taking on more responsibility in customer issue resolution.Job Description
- Monitors and analyses data as directed using budgeting systems and protocols.
- Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities.
- Edits documents to fit the organisation's style guidelines and prepares information for publication using established procedures and standards.
- Supports and enables others to use and benefit from existing data management systems.
- Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
- Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
- Reviews non-compliance issues within current compliance processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.
- Helps others use and benefit from the existing knowledge management systems.
- Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers.
- Supports others by performing prescribed product development/engineering activities (e.g., analysing client situations, interpreting data, etc.) using existing procedures.
- Supports others by using strategic planning systems and protocols.
Frequently Asked Questions
Is the salary disclosed for the Service Specialist position at lbg?
The salary for this Service Specialist role at lbg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Specialist position at lbg located?
This Service Specialist role at lbg is based in Hyderabad Knowledge Park Tower 2. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Specialist role at lbg full-time or part-time?
This is listed as a Full time position. It is posted as a Service Specialist role in the Lloyds Offshore Global Services Private Limited department at lbg.
Which team or department does the Service Specialist at lbg belong to?
This Service Specialist position is part of the Lloyds Offshore Global Services Private Limited department at lbg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Specialist position at lbg?
Click the "Apply Now" button on this page. You will be redirected to lbg's official application portal hosted on workday where you can submit your application directly.
When was the Service Specialist job at lbg posted?
This Service Specialist position at lbg was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Specialist
lbg
You'll be redirected to lbg's official application page on Workday.