Project Coordinator - IT
PMC Commerce
Service Design and Transition Manager
PMC Commerce· UK
About this role
Service Design & Transition Specialist – Contract (6–12 Months)
Location: UK (Remote with regular on-site travel)
Contract: Initial 6–12 Months
Start: Immediate
We're looking for an experienced Service Design & Transition Specialist to support a key client on an exciting contract assignment.
This role offers the opportunity to lead the transition of a critical project into Business-as-Usual (BAU) support while designing a repeatable Service Design & Transition framework that will support future programmes across the organisation.
What You'll Be Doing
- Lead the successful transition of a live project into BAU support.
- Review current IT service management practices and identify improvement opportunities.
- Develop a reusable Service Design & Transition methodology, including templates, governance and best practices.
- Ensure operational readiness through effective planning, documentation and stakeholder engagement.
- Build strong relationships with business and IT stakeholders and provide regular progress updates.
Working Arrangements
This is a UK-based contract opportunity. The role is primarily remote, with regular on-site attendance (typically 1–2 days per week) required to work closely with key stakeholders during critical phases of the engagement.
If you're an experienced Service Design & Transition professional who enjoys combining hands-on delivery with strategic process improvement, we'd love to hear from you. Apply today with your latest CV and availability.
What We're Looking For
- Proven experience in Service Design and/or Service Transition within complex IT environments.
- Strong track record of transitioning projects into BAU support.
- Experience reviewing and improving IT service management processes.
- Knowledge of ITIL Service Management (ITIL Foundation minimum).
- Excellent stakeholder management, communication and facilitation skills.
- Experience creating practical frameworks, documentation and governance processes.
- Available to start immediately and commit to an initial 6–12 month contract.
Frequently Asked Questions
Is the salary disclosed for the Service Design and Transition Manager position at PMC Commerce?
The salary for this Service Design and Transition Manager role at PMC Commerce is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Design and Transition Manager position at PMC Commerce located?
This Service Design and Transition Manager role at PMC Commerce is based in Lincoln, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Design and Transition Manager role at PMC Commerce full-time or part-time?
This is listed as a Contract position. It is posted as a Service Design and Transition Manager role in the UK department at PMC Commerce.
Which team or department does the Service Design and Transition Manager at PMC Commerce belong to?
This Service Design and Transition Manager position is part of the UK department at PMC Commerce. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Design and Transition Manager position at PMC Commerce?
Click the "Apply Now" button on this page. You will be redirected to PMC Commerce's official application portal hosted on workable where you can submit your application directly.
When was the Service Design and Transition Manager job at PMC Commerce posted?
This Service Design and Transition Manager position at PMC Commerce was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Design and Transition Manager
PMC Commerce
You'll be redirected to PMC Commerce's official application page on workable.