Service Advisor

premiertruck· Service
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📍 Springfield, MOFull Time

About this role

Service Advisor Responsibilities :
Responsible for greeting customers coming into the service department for all service needs
Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates
Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders
Open Repair Orders and close Repair Orders in times of customer/service overflow
Assist the Shop Supervisor’(s) in the assignment of service technicians to specific service jobs. Monitor job progress and keep customer updated
Assist service technicians in identifying opportunities to Up-Sell
Report all customer complaints to the Service Manager and/or the Assistant Service Manager
Inspect each departing job for quality and cleanliness
Finalizes paperwork upon completion of work and at end of shift
Check all cash schedules daily
Assist Shop Supervisor daily. Serve as relief for all Shop Supervisor vacations, etc.
Promote good housekeeping and safe work practices
Perform all other duties as assigned
 
Service Advisor Requirements:
Education
A high school diploma or GED is required.
Experience
Minimum of 2 years’ experience in Customer Service Relations, vehicle environment and employee supervision is preferred, but not mandatory.
Licenses or Certificates
A valid driver’s license is required.
 
IND-SERVICE

Frequently Asked Questions

Is the salary disclosed for the Service Advisor position at premiertruck?
The salary for this Service Advisor role at premiertruck is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Advisor position at premiertruck located?
This Service Advisor role at premiertruck is based in Springfield, MO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Advisor role at premiertruck full-time or part-time?
This is listed as a Full Time position. It is posted as a Service Advisor role in the Service department at premiertruck.
Which team or department does the Service Advisor at premiertruck belong to?
This Service Advisor position is part of the Service department at premiertruck. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Advisor position at premiertruck?
Click the "Apply Now" button on this page. You will be redirected to premiertruck's official application portal hosted on lever where you can submit your application directly.
When was the Service Advisor job at premiertruck posted?
This Service Advisor position at premiertruck was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Advisor
premiertruck
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