Senior Support Lead
HCLTech
Senior Support Lead
About this role
Job Summary
Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation.Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).
Key Responsibilities
Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation.Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).
Skill Requirements
Cloud Platform: Proven experience with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), Oracle Analytics Cloud (OAC), and Oracle Identity Cloud Service (IDCS).Observability & ITSM: Hands-on experience with Dynatrace, Splunk log management, and ServiceNow incident/change management.Networking & Security: Knowledge of hybrid network connections, firewalls, routing, IAM policy design, and security patch upgrades.CI/CD & Automation: Experience with CI/CD tools, deployment pipelines, and operational script automation.Process Management: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management).
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Senior Support Lead position at HCLTech?
The salary for this Senior Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Support Lead position at HCLTech located?
This Senior Support Lead role at HCLTech is based in Others, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Support Lead job at HCLTech posted?
This Senior Support Lead position at HCLTech was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Support Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.