Senior Support Lead
HCLTech
Senior Support Lead
About this role
Job Summary
- Should have 6-8 yrs of experience with Application Production Support.
Automation & DevOps Tools
- Version Control - GitHub / Bitbucket (Required)
- Jenkins (Required)
- Ansible (Playbooks) (Preferred)
- XLR (or similar orchestration tools) (Preferred)
- AI/Automation tools (preferred)
Monitoring & Observability
- Splunk (Required)
- Dynatrace (Required)
- OpenTelemetry (OTel) (Preferred)
- Amazon CloudWatch (Preferred)
Application Tech Stack:
- AWS (Required)
- Postgres/Oracle (Required)
- Shell Scripting (Required)
- Pivotal Cloud Foundry (PCF) (Required)
- Casandra, Kafka (Preferred)
- Python (Preferred)
- Experience with event-driven systems and streaming platforms is good to have.
General Skills:
- Understanding of ITIL / Incident / Change Management processes.
- Should have good analytical skill
- Applications are related to Payments (Authorization, Clearing and Settlement). Domain knowledge would be a plus but not mandatory.
Key Responsibilities
- Should have 6-8 yrs of experience with Application Production Support.
Automation & DevOps Tools
- Version Control - GitHub / Bitbucket (Required)
- Jenkins (Required)
- Ansible (Playbooks) (Preferred)
- XLR (or similar orchestration tools) (Preferred)
- AI/Automation tools (preferred)
Monitoring & Observability
- Splunk (Required)
- Dynatrace (Required)
- OpenTelemetry (OTel) (Preferred)
- Amazon CloudWatch (Preferred)
Application Tech Stack:
- AWS (Required)
- Postgres/Oracle (Required)
- Shell Scripting (Required)
- Pivotal Cloud Foundry (PCF) (Required)
- Casandra, Kafka (Preferred)
- Python (Preferred)
- Experience with event-driven systems and streaming platforms is good to have.
General Skills:
- Understanding of ITIL / Incident / Change Management processes.
- Should have good analytical skill
- Applications are related to Payments (Authorization, Clearing and Settlement). Domain knowledge would be a plus but not mandatory.
Skill Requirements
- Should have 6-8 yrs of experience with Application Production Support.
Automation & DevOps Tools
- Version Control - GitHub / Bitbucket (Required)
- Jenkins (Required)
- Ansible (Playbooks) (Preferred)
- XLR (or similar orchestration tools) (Preferred)
- AI/Automation tools (preferred)
Monitoring & Observability
- Splunk (Required)
- Dynatrace (Required)
- OpenTelemetry (OTel) (Preferred)
- Amazon CloudWatch (Preferred)
Application Tech Stack:
- AWS (Required)
- Postgres/Oracle (Required)
- Shell Scripting (Required)
- Pivotal Cloud Foundry (PCF) (Required)
- Casandra, Kafka (Preferred)
- Python (Preferred)
- Experience with event-driven systems and streaming platforms is good to have.
General Skills:
- Understanding of ITIL / Incident / Change Management processes.
- Should have good analytical skill
- Applications are related to Payments (Authorization, Clearing and Settlement). Domain knowledge would be a plus but not mandatory.
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Senior Support Lead position at HCLTech?
The salary for this Senior Support Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Support Lead position at HCLTech located?
This Senior Support Lead role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Support Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Support Lead job at HCLTech posted?
This Senior Support Lead position at HCLTech was posted on Oct 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Support Lead
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.