Senior Product Manager
NielsenIQ
Senior Product Manager – Payments
getshopse· Product
About this role
| Position Overview |
- Own the Payments side of the ShopSe platform end-to-end — the full transaction lifecycle from checkout and payment initiation through authorisation, capture, settlement, refunds and reconciliation — including owning ShopSe’s integrations with PA/PG partners through which our affordability journeys run.
- Senior IC role with full ownership of measurable outcomes and clear accountability for results.
- Reports directly to the Director of Product. Works closely with cross-functional teams — PA/PG partners, lenders, tech, design, finance-ops and compliance.
- Drives sprint-on-sprint improvements in payment success rates and settlement TAT, and month-on-month growth in processed volume (GMV) across payment partners. No drop-off in the payment funnel goes un-addressed for more than 2 sprints.
- Owns the full payment funnel — checkout, payment-method selection, authentication, authorisation, capture and settlement — and is accountable for conversion at every stage, from first intent to settled transaction.
| In this role, you have the opportunity to … |
- Own the payments engine of one of India’s fastest-scaling fintechs.
- Define the PA/PG integration, settlement and reconciliation strategy from the ground up.
- Build the payments stack that powers ShopSe’s next phase of category and partner expansion.
- Work directly with leadership on FY27 planning and shape the payments product roadmap.
| Responsibilities will include … |
| Functional Expertise |
- Payment Success & Checkout Conversion: — Own the end-to-end transaction funnel — checkout, authentication, authorisation, capture and confirmation. Drive sprint-on-sprint improvements in payment success rates (SR) and checkout conversion through experimentation and friction removal.
- PA/PG & Acquiring Integrations: — Own ShopSe’s integrations with Payment Aggregators and Payment Gateways end-to-end — scoping, API integration, certification, go-live and steady-state monitoring. Track the payment funnel and success rates (SR) partner-by-partner, drive fixes with partner teams, and own commercials such as MDR.
- Acquiring-Side Journey: — Own the acquiring side of the journey end-to-end — merchant onboarding (KYC/KYB), MID/TID setup, pricing and MDR constructs, chargeback and dispute management, and checkout experiences across UPI, cards, net banking and EMI.
- Settlements, Refunds & Reconciliation: — Own settlement cycles (T+n), split settlements, refunds and the reconciliation engine across PAs, acquiring banks and lenders. Reduce settlement TAT, recon breaks and refund turnaround time.
| AI as a First-Class Lever |
- Bring an AI-first approach to product and operations — use AI to write BRDs and PRDs, accelerate research and competitive analysis, assist reconciliation and dispute operations, and identify opportunities where AI meaningfully improves success rates and funnel visibility.
| Interaction |
- Cross-Functional Coordination: — PA/PG partners, tech, design, finance-ops, compliance. Weekly tech syncs, monthly business reviews, quarterly planning.
- Merchant & Partner Empathy: — Stay close to PA/PG Partners. Join partner review calls, sit in on support and dispute calls and identify where payments break and how to fix it.
| Problem Solving |
- Funnel & Cohort Analytics: — Read the payment funnel, run cohort analyses on success rates, failures (by bank, method and PA/PG), settlements and refunds, and own the dashboards. Separate real product gaps from issuer- and bank-side effects.
- Experimentation: — Design and run A/B tests at velocity across the checkout and payment funnel. Build a culture of evidence over opinion across the payments product team.
- Strategic Vision: — Translate FY26–27 ambition into a sequenced roadmap. Defend it with data when priorities collide.
| Qualification & Experience |
- Bachelor’s degree in Engineering, Business or related field; MBA preferred but not mandatory.
- 5–8 years in product management, with 3+ years owning payments product surfaces.
- Direct experience in the payments domain — PA/PG, fintech payments or merchant acquiring — is required. Hands-on experience of PA/PG integrations and a deep understanding of the acquiring side of the journey: merchant onboarding, transaction processing, settlement, refunds and disputes.
- Proven track record of moving payment success rates, checkout conversion or settlement metrics — with numbers.
- Experience working with PA/PG partners and integrating payment APIs, webhooks, reconciliation files and chargeback/dispute flows.
- Strong working knowledge of India’s payments rails — UPI (including UPI Autopay and Credit Line on UPI), net banking, eNACH, PCI-DSS and settlement and escrow norms.
- Hands-on fluency with AI tools in daily product work — LLM assistants for spec writing, prompt design for research and analysis, and a clear point of view on where AI fits in a payments stack.
- Excellent written and verbal communication. Crisp PRDs.
Frequently Asked Questions
Is the salary disclosed for the Senior Product Manager – Payments position at getshopse?
The salary for this Senior Product Manager – Payments role at getshopse is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Product Manager – Payments position at getshopse located?
This Senior Product Manager – Payments role at getshopse is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Product Manager – Payments role at getshopse full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Senior Product Manager – Payments role in the Product department at getshopse.
Which team or department does the Senior Product Manager – Payments at getshopse belong to?
This Senior Product Manager – Payments position is part of the Product department at getshopse. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Product Manager – Payments position at getshopse?
Click the "Apply Now" button on this page. You will be redirected to getshopse's official application portal hosted on keka where you can submit your application directly.
When was the Senior Product Manager – Payments job at getshopse posted?
This Senior Product Manager – Payments position at getshopse was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Product Manager – Payments
getshopse
You'll be redirected to getshopse's official application page on keka.