Brand Manager (On-Site)
integrabeauty
Senior Manager Customer Experience (On-Site)
integrabeauty· Customer Experience
About this role
Who We Are:
Our team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we’re constantly raising the bar and evolving to create a more diverse and cultivating work environment.
We develop our digital platforms and promote industry-leading products across online, mobile, social, and retail markets. Integra Beauty has created L’ange and OFIR two leading consumer goods brands that are paving the way for unlimited brand incubation. Our team is at the forefront of emerging trends and we are looking for like-minded individuals to continue growing our company.
About The Role:
Reporting to the Senior Director of Fulfillment, the Senior Manager of Customer Experience will lead a team of Customer Experience agents and leverage cutting-edge AI and automated platform technologies to support, guide, and assist customers across our e-commerce and direct-to-consumer (DTC) beauty brands.
The successful candidate will set the strategy and vision for the department, seamlessly blending human touch with automated efficiency to build a world-class shopping experience for our DTC beauty community. The ideal candidate is a strategic self-starter and avid multi-tasker with proven experience scaling CX operations within high-growth DTC beauty, personal care, or retail e-commerce environments.
Frequently Asked Questions
Is the salary disclosed for the Senior Manager Customer Experience (On-Site) position at integrabeauty?
The salary for this Senior Manager Customer Experience (On-Site) role at integrabeauty is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Manager Customer Experience (On-Site) position at integrabeauty located?
This Senior Manager Customer Experience (On-Site) role at integrabeauty is based in Groveport, Ohio. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Manager Customer Experience (On-Site) role at integrabeauty full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior Manager Customer Experience (On-Site) role in the Customer Experience department at integrabeauty.
Which team or department does the Senior Manager Customer Experience (On-Site) at integrabeauty belong to?
This Senior Manager Customer Experience (On-Site) position is part of the Customer Experience department at integrabeauty. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Manager Customer Experience (On-Site) position at integrabeauty?
Click the "Apply Now" button on this page. You will be redirected to integrabeauty's official application portal hosted on lever where you can submit your application directly.
When was the Senior Manager Customer Experience (On-Site) job at integrabeauty posted?
This Senior Manager Customer Experience (On-Site) position at integrabeauty was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Manager Customer Experience (On-Site)
integrabeauty
You'll be redirected to integrabeauty's official application page on Lever.