Senior IT Pillar Specialist
McDermott
Senior IT Pillar Specialist
About this role
Job Overview:
The ServiceNow ITOM & CMDB Architect is a senior technical developer role responsible for defining, designing, supporting and governing the enterprise ServiceNow platform, with a strong focus on IT Operations Management (ITOM) and Configuration Management Database (CMDB).
This role will drive the transformation of CMDB into a service-aware, governed, and AI-enabled system of record, enabling end-to-end visibility across business applications, infrastructure, and cloud environments, while supporting automation, proactive operations, and compliance.
Key Tasks and Responsibilities:
- Define and drive the architecture roadmap for ServiceNow ITOM and CMDB
- Design scalable solutions across:
- Discovery, Service Mapping, Event Management
- Hybrid/cloud infrastructure environments
- Lead the design and evolution of CMDB data models and CI relationships
- Drive adoption of the Common Service Data Model (CSDM)
- Establish and enforce:
- Data governance policies
- CI lifecycle management (onboarding, updates, retirement)
- Data quality and reconciliation standards
- Define CMDB ownership model and audit controls
- Ensure CMDB acts as a single source of truth for enterprise IT assets and services
- Integrate CMDB with Monitoring tools, Infrastructure platforms and Security systems
- Ensure seamless alignment between CMDB and ITSM and ensure CI usage is embedded across ITSM processes
- Drive adoption of AI/GenAI capabilities (e.g., ServiceNow Now Assist)
- Act as a trusted advisor and SME for ServiceNow /ITOM architecture
Essential Qualifications and Education:
- 8+ years of IT experience with minimum 5+ years in ServiceNow ITOM / CMDB roles
- Proven experience with:
- Enterprise-scale CMDB implementations
- ITOM transformation (Discovery, Service Mapping)
- Strong expertise in:
- ServiceNow ITOM (Discovery, Service Mapping, Event Management)
- CMDB, CSDM, CI lifecycle & relationships
- ITSM modules (Incident, Change, Problem)
- Hands-on experience with:
- APIs, Integration Hub, MID Server
- Cloud platforms (Azure / AWS preferred)
- Monitoring and infrastructure tools
Certifications (Preferred)
- ServiceNow CSA (Certified System Administrator)
- CIS-ITOM / CIS-CMDB
- ITIL Foundation
#LI-NS1
#DICE
Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.
Frequently Asked Questions
Is the salary disclosed for the Senior IT Pillar Specialist position at McDermott?
The salary for this Senior IT Pillar Specialist role at McDermott is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior IT Pillar Specialist position at McDermott located?
This Senior IT Pillar Specialist role at McDermott is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior IT Pillar Specialist role at McDermott full-time or part-time?
This is listed as a Full time position. It is posted as a Senior IT Pillar Specialist role at McDermott.
How do I apply for the Senior IT Pillar Specialist position at McDermott?
Click the "Apply Now" button on this page. You will be redirected to McDermott's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior IT Pillar Specialist job at McDermott posted?
This Senior IT Pillar Specialist position at McDermott was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior IT Pillar Specialist
McDermott
You'll be redirected to McDermott's official application page on oraclecloud.