Senior IT Pillar Specialist

Job Overview:

McDermott is seeking an experienced Senior IT Pillar Specialist to support and manage the HR Blizz Cloud Payroll platform utilized across 20+ countries. This role will serve as a key liaison between Payroll Operations, HR, Finance, and IT teams to ensure accurate payroll processing, system stability, issue resolution, and continuous improvement of payroll-related applications.

The ideal candidate will possess strong knowledge of payroll processes, payroll calculations, statutory requirements, ERP payroll systems, and payroll-related data integrations. Experience with HR Blizz Payroll is highly preferred.

Key Tasks and Responsibilities:

• Payroll Application Support

  • Provide day-to-day support for the HR Blizz Cloud Payroll application across multiple countries
  • Investigate, troubleshoot, and resolve payroll processing and system-related issues
  • Monitor payroll runs and ensure successful execution of payroll cycles
  • Support payroll reconciliations, reporting, and issue resolution during payroll processing periods
  • Coordinate with vendors and internal teams for defect resolution and system enhancements

• Functional & Technical Support

  • Analyze payroll calculations, earnings, deductions, taxes, benefits, retro processing, and statutory calculations
  • Validate payroll configurations, pay elements, formulas, calculations, and system outputs
  • Support payroll-related interfaces, integrations, and data validation activities
  • Participate in application testing, regression testing, UAT, and production deployments

• Stakeholder Collaboration

  • Partner with Payroll, HR, Finance, and regional business teams to understand requirements and resolve issues
  • Provide guidance on payroll system functionality, best practices, and process improvements
  • Assist with audits, compliance activities, and payroll controls

• Continuous Improvement

  • Identify opportunities to automate and streamline payroll processes
  • Develop and maintain support documentation, knowledge articles, and process guides
  • Support global payroll transformation initiatives and new country implementations

Essential Qualifications and Education: 

• Bachelor's degree in Information Technology, Human Resources, Business Administration, Finance, or related field

• 5+ years of experience supporting payroll applications or payroll operations.
• Experience supporting global or multi-country payroll environments.
• Strong understanding of payroll processing, payroll calculations, statutory requirements, and payroll controls
• Experience with ERP or Cloud payroll systems and Oracle HCM Cloud

• Technical Knowledge:

  • Payroll calculations and processing logic
  • Earnings, deductions, taxes, benefits, and retroactive adjustments
  • Payroll interfaces, integrations, and reporting
  • Data analysis and troubleshooting skills
  • SQL and reporting experience is a plus
     

Preferred Qualifications and Education:

• Experience with HR Blizz Cloud Payroll (highly preferred)
• Experience with Oracle HCM, SAP Payroll, JDE Payroll, ADP, or similar ERP payroll platforms
• Exposure to payroll implementations, upgrades, and country rollouts
• Knowledge of global payroll compliance and statutory regulations

• Key Competencies

  • Strong analytical and problem-solving skills
  • Attention to detail and accuracy
  • Ability to work under payroll processing deadlines
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple priorities across global regions
  • Customer-focused mindset and continuous improvement orientation

• Success Measures

  • Timely resolution of payroll-related incidents
  • Accurate payroll processing across 20+ countries
  • Reduced payroll defects and production issues
  • Improved system stability, compliance, and user satisfaction

• Preferred Candidate Profile: Individual with hands-on experience supporting payroll applications, deep understanding of payroll calculations and business processes, and prior experience with HR Blizz Payroll in a global enterprise environment

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