Team Leader - UK Financial Customer Service (Centris, QC)
Tasq Staffing Solutions, Inc.
Senior Executive - MIS (Hybrid) | MOA Pasay
Tasq Staffing Solutions, Inc.· Philippines - Corporate
About this role
Work Setup: Hybrid (Most of the time is WFH 4 to 6 days onsite per month)
Work Location: MOA, Pasay
Required Educational Attainment:
- With minimum of 2 years of College Education (No back subjects)
Required Experience:
- Minimum of 6 months to 1 year MIS experience in BPO operations.
Responsibilities:
- Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels.
- Establish and oversee real-time alerts for any variations from set performance benchmarks, responding swiftly to address potential concerns.
- Efficiently allocate resources, including agents and queues, to guarantee optimal coverage during both peak and off-peak periods.
Frequently Asked Questions
Is the salary disclosed for the Senior Executive - MIS (Hybrid) | MOA Pasay position at Tasq Staffing Solutions, Inc.?
The salary for this Senior Executive - MIS (Hybrid) | MOA Pasay role at Tasq Staffing Solutions, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Executive - MIS (Hybrid) | MOA Pasay position at Tasq Staffing Solutions, Inc. located?
This Senior Executive - MIS (Hybrid) | MOA Pasay role at Tasq Staffing Solutions, Inc. is based in Pasay City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Executive - MIS (Hybrid) | MOA Pasay role at Tasq Staffing Solutions, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Executive - MIS (Hybrid) | MOA Pasay role in the Philippines - Corporate department at Tasq Staffing Solutions, Inc..
Which team or department does the Senior Executive - MIS (Hybrid) | MOA Pasay at Tasq Staffing Solutions, Inc. belong to?
This Senior Executive - MIS (Hybrid) | MOA Pasay position is part of the Philippines - Corporate department at Tasq Staffing Solutions, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Executive - MIS (Hybrid) | MOA Pasay position at Tasq Staffing Solutions, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Tasq Staffing Solutions, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Senior Executive - MIS (Hybrid) | MOA Pasay job at Tasq Staffing Solutions, Inc. posted?
This Senior Executive - MIS (Hybrid) | MOA Pasay position at Tasq Staffing Solutions, Inc. was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Executive - MIS (Hybrid) | MOA Pasay
Tasq Staffing Solutions, Inc.
You'll be redirected to Tasq Staffing Solutions, Inc.'s official application page on workable.