Senior Engineer - Monitoring Tools, Event Monitoring
About this role
Job Summary
This role focuses on monitoring IT infrastructure and application environments using event monitoring tools to ensure system availability and performance. The individual is responsible for identifying, escalating, and tracking incidents, supporting routine batch monitoring, and maintaining operational documentation. They contribute to operational stability by addressing alerts and supporting the technical operations team in resolving service-impacting events.
Key Responsibilities
1. Monitor IT infrastructure and applications using monitoring tools to promptly detect and escalate system events and incidents within defined protocols.
2. Analyze system alerts and event logs using event monitoring platforms, identifying potential issues and initiating basic troubleshooting steps.
3. Respond to and document incidents by updating ticketing systems, ensuring accurate status reporting and timely resolution of monitoring-related issues.
4. Support the maintenance and configuration of monitoring tools by applying fundamental knowledge of event monitoring processes to ensure consistent system performance.
5. Participate in team reviews of monitoring incidents and assist in implementing improvements based on recurring event patterns.
6. Contribute to the creation and maintenance of operational documentation related to monitoring procedures and incident management.
2. Analyze system alerts and event logs using event monitoring platforms, identifying potential issues and initiating basic troubleshooting steps.
3. Respond to and document incidents by updating ticketing systems, ensuring accurate status reporting and timely resolution of monitoring-related issues.
4. Support the maintenance and configuration of monitoring tools by applying fundamental knowledge of event monitoring processes to ensure consistent system performance.
5. Participate in team reviews of monitoring incidents and assist in implementing improvements based on recurring event patterns.
6. Contribute to the creation and maintenance of operational documentation related to monitoring procedures and incident management.
Skill Requirements
1. Experience With Monitoring Tools Such As Nagios, Solarwinds, Zabbix, Or Similar Platforms.
2. Good Knowledge Of Incident Response Procedures In A Network Operations Center (Noc) Or Technical Operations Center (Toc) Environment.
3. Familiarity With It Ticketing Systems And Basic Troubleshooting Techniques.
4. Fundamental Knowledge Of It Infrastructure Components (Servers, Networks, Applications).
5. Good Written And Verbal Communication Skills For Effective Incident Reporting.
2. Good Knowledge Of Incident Response Procedures In A Network Operations Center (Noc) Or Technical Operations Center (Toc) Environment.
3. Familiarity With It Ticketing Systems And Basic Troubleshooting Techniques.
4. Fundamental Knowledge Of It Infrastructure Components (Servers, Networks, Applications).
5. Good Written And Verbal Communication Skills For Effective Incident Reporting.
Other Requirements
1. Optional but valuable: CompTIA IT Operations Specialist (CIOS), CompTIA Network+ certification
Frequently Asked Questions
Is the salary disclosed for the Senior Engineer - Monitoring Tools, Event Monitoring position at HCLTech?
The salary for this Senior Engineer - Monitoring Tools, Event Monitoring role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Engineer - Monitoring Tools, Event Monitoring position at HCLTech located?
This Senior Engineer - Monitoring Tools, Event Monitoring role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Engineer - Monitoring Tools, Event Monitoring position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Engineer - Monitoring Tools, Event Monitoring job at HCLTech posted?
This Senior Engineer - Monitoring Tools, Event Monitoring position at HCLTech was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Engineer - Monitoring Tools, Event Monitoring
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.