Senior Director Account Management

Diebold Nixdorf
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📍 MalaysiaFull time

About this role

Provides leadership and oversight to the Account Management group for Retail Sales Vertical. Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

  • Oversees Account Management activities across multiple countries or within an assigned area under Retail vertical.
  • Partners with other senior leaders to establish strategic plans and objectives.
  • Drives and directs the largest teams or teams with the most complex and highly visible customers.
  • Leverages relationships with senior-level customer decision-makers to upsell DN products and services into new and profitable areas.
  • Provides customer, business and industry insight to resolve major situations with potentially significant service-level impact.
  • Leverages all corporate resources, services and product offerings to increase share and maximize product/service effectiveness.

Required Qualifications

  • Bachelor's Degree or equivalent work experience required.
  • Typically has 12+ years of experience in Account Management.
  • Fluent business English skills (Written and spoken).

    Preferred Qualifications

  • Comprehensive Knowledge of Retail Store or Banking Branch procedures and the utilization of technology within the environment.
  • General knowledge of Diebold Nixdorf products and services is a plus.
  • Proven track record in leading a quota carrying Sales Team.
  • Consultative sales experience at C Level.
  • Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as a Sales Manager.
  • Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
  • Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
  • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
  • Ability to travel up to 50% of the time

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


    • Frequently Asked Questions

    Is the salary disclosed for the Senior Director Account Management position at Diebold Nixdorf?
    The salary for this Senior Director Account Management role at Diebold Nixdorf is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Senior Director Account Management position at Diebold Nixdorf located?
    This Senior Director Account Management role at Diebold Nixdorf is based in Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Senior Director Account Management role at Diebold Nixdorf full-time or part-time?
    This is listed as a Full time position. It is posted as a Senior Director Account Management role at Diebold Nixdorf.
    How do I apply for the Senior Director Account Management position at Diebold Nixdorf?
    Click the "Apply Now" button on this page. You will be redirected to Diebold Nixdorf's official application portal hosted on oraclecloud where you can submit your application directly.
    When was the Senior Director Account Management job at Diebold Nixdorf posted?
    This Senior Director Account Management position at Diebold Nixdorf was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
    Senior Director Account Management
    Diebold Nixdorf
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    You'll be redirected to Diebold Nixdorf's official application page on oraclecloud.