Senior Staff AI Engineer - Global Infrastructure
American Express
Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining
About this role
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The objective of the Global Dining Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.
This team is looking for a Senior Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.
Role Responsibilities:
Assist in additional identification of risks throughout business processes and systems (along with business process owners)
Assess Operational Risk implications for new and existing products, features, and services within new product approval and change management governance frameworks
Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events
Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
Support thematic risk reporting (levels, trends, causes)
Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product
Governance Duties (NPG):
Support risk management practices within the business
Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring
Maintain risk profiles and an updated risk register(s)
Support sharing insights, better practices, themes, etc. across the enterprise
Minimum Requirements:
At least 2 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function)
Understanding of critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
Bachelor’s degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
Supporting identification of operational risks throughout business processes and systems
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
Supporting independent control monitoring, including identification of control improvements
Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing
Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Frequently Asked Questions
Is the salary disclosed for the Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining position at American Express?
The salary for this Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining role at American Express is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining position at American Express located?
This Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining role at American Express is based in Charlotte, NC, United States, New York, NY, United States, Phoenix, AZ, United States, Salt Lake City, UT, United States, Sunrise, FL, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining role at American Express full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining role at American Express.
How do I apply for the Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining position at American Express?
Click the "Apply Now" button on this page. You will be redirected to American Express's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining job at American Express posted?
This Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining position at American Express was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Dining
American Express
You'll be redirected to American Express's official application page on oraclecloud.