Senior Administrator - ServiceNow, IT Service Management
About this role
Job Summary
Job Summary : Responsibilities: • Data analyst will be responsible for collecting and analyzing related data • Effectively create automation and make timelines & accuracy of the reports • Support departmental managers/leads to follow-through with & ensure preventive action implementation tracking • Identify, analyze and interpret trends or patterns in complex data sets • Has to do periodic Volume Tracking & SLA Tracking • Ability to manage RU reports and other Financial reports • Publishing weekly and monthly Dashboards, Presentation • Keeping informed of advancements in IT. Requirements: • 3-4 Years of University education post High school (B.Sc. or BCA or Diploma) • Strong working knowledge of computer systems, hardware, and software. • Good problem-solving, analytical, and team-working skills. • Excellent communication and presentation skills. • Excellent hands on practice on Excel, Powerpoint, PBI • Ready to work in 5 days a week rotation shift pattern • Ready to work from office
Key Responsibilities
Job Responsibilities : Same as above
Skill Requirements
Skill Requirement : Same as above
Other Requirements
Other Requirement : Same as above
Frequently Asked Questions
Is the salary disclosed for the Senior Administrator - ServiceNow, IT Service Management position at HCLTech?
Where is the Senior Administrator - ServiceNow, IT Service Management position at HCLTech located?
How do I apply for the Senior Administrator - ServiceNow, IT Service Management position at HCLTech?
When was the Senior Administrator - ServiceNow, IT Service Management job at HCLTech posted?
You'll be redirected to HCLTech's official application page on successfactors.