Senior Administrator, Cash Payments Ops

rbc· 0000055801 RBC Shared Services Malaysia Sdn. Bhd.
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📍 PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAFull time

About this role

Job Description

  • Assists clients with client transaction fulfillment.
  • Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
     
  • Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
  • Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Financial Instruments, Foreign Exchange Transactions, Investment Banking, Microsoft Office, Operational Delivery, Payment Handling, Process Improvements, Teamwork, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Posted Date:

2026-09-07

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Frequently Asked Questions

Is the salary disclosed for the Senior Administrator, Cash Payments Ops position at rbc?
The salary for this Senior Administrator, Cash Payments Ops role at rbc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Administrator, Cash Payments Ops position at rbc located?
This Senior Administrator, Cash Payments Ops role at rbc is based in PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Administrator, Cash Payments Ops role at rbc full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Administrator, Cash Payments Ops role in the 0000055801 RBC Shared Services Malaysia Sdn. Bhd. department at rbc.
Which team or department does the Senior Administrator, Cash Payments Ops at rbc belong to?
This Senior Administrator, Cash Payments Ops position is part of the 0000055801 RBC Shared Services Malaysia Sdn. Bhd. department at rbc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Administrator, Cash Payments Ops position at rbc?
Click the "Apply Now" button on this page. You will be redirected to rbc's official application portal hosted on workday where you can submit your application directly.
When was the Senior Administrator, Cash Payments Ops job at rbc posted?
This Senior Administrator, Cash Payments Ops position at rbc was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Administrator, Cash Payments Ops
rbc
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