Sales Ops Intern

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

We are looking for an intern that has passion about Data Analysis, Data Visualization and finding the most valuable insights from the commercial team. This role is essential for optimizing our sales operations in a dynamic environment.

The perfect candidate it’s a very strategic thinker, an adaptable and very collaborative person. Has the perfect mix between numerical and commercial abilities.

The Commercial Effectiveness it's a team dedicated to show insights and efficiencies to the commercial team with the main purpose to work closely with them in projects and initiatives that helps with commercial performance and routines.

Role Responsibilities

The perfect candidate will: 

• Support commercial efficiency projects through data analysis and structured insights that help improve decision-making.

• Assist in analyzing commercial performance and operational metrics using data.

• Create and modify basic SQL queries to extract insights from existing databases and dashboards.

• Support projects focused on improving internal commercial tools (CRM and commercial app) by translating commercial needs into clear data or product requirements.

• Help structure, document, and prioritize commercial inputs for product improvement initiatives.

• Collaborate with multidisciplinary teams to ensure initiatives are aligned with business needs in order to get the best possible outcome.

• Use AI tools to support analysis, automate repetitive tasks, and explore process optimization opportunities.

• Prepare clear summaries, presentations, or documentation to communicate findings and recommendations.

Role Qualifications

Qualifications: 

• Currently pursuing a degree in Business, Economics, Engineering, Data, Systems, or related fields.

• Must have at least one year remaining before graduation.

• Strong interest in data analysis, commercial strategy, and process optimization.

• Basic to intermediate knowledge of SQL.

• Familiarity with Python is a plus.

• Comfortable working with data (spreadsheets, databases, basic analysis).

• Fluent English as a working language.

• Strong sense of ownership and responsibility.

• Organized, target-oriented, and proactive.

• Curious, creative thinker with a problem-solving mindset.

• Comfortable working with cross-functional teams

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms