Commercial Planning Coordinator

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

We are looking for a Commercial Planning Coordinator to lead strategic planning, sales performance management, city expansion, and operational excellence within 99 Abastece.

You will be responsible for translating business objectives into data-driven commercial plans, leading the end-to-end planning of new city launches, and monitoring the performance of our operating cities. You will identify opportunities, develop action plans, and partner closely with both field and inside sales teams to improve commercial execution and achieve our targets.

You will also lead the development of scalable processes, analytical models, dashboards, and automations, while managing and developing the planning team to ensure greater autonomy and consistent delivery.

This role requires close collaboration with cross-functional teams and senior stakeholders, turning complex data into clear priorities, actionable insights, and impactful business decisions.

If you are a proactive and analytical leader who enjoys building new processes and working in a fast-paced environment, this is an opportunity to make a significant impact on the growth of 99 Abastece.

Role Responsibilities

• Lead the end-to-end planning and performance management of new city launches, from target setting to post-launch monitoring.
• Develop and monitor KPIs for expansion, commercial performance, and city maturation, identifying risks and opportunities.
• Translate business data into actionable insights and clear priorities for Field Sales and Inside Sales teams.
• Structure and scale the inside sales operating model, including workflows, tools, service levels, and performance routines.
• Partner with Sales, Operations, Product, and other cross-functional teams to build and execute performance improvement plans.
• Lead the development of dashboards, analytical models, and automations that improve decision-making and operational efficiency.
• Manage and develop the Planning team, ensuring clear ownership, greater autonomy, and consistent delivery.

Role Qualifications

• A bachelor’s degree in Engineering, Statistics, Business Administration, Economics, or a related field.
• At least 5 years of experience in Commercial Planning, Sales Operations, Business Planning, or related areas.
• Experience leading teams and cross-functional projects.
• Strong analytical skills, with the ability to translate data into measurable goals and actionable plans.
• Strong communication and stakeholder management skills, including interaction with senior leadership.
• Advanced Excel or Google Sheets skills, intermediate SQL, and advanced English.
• Experience with BI and AI tools applied to automation, analytics is a plus

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.