Sales Operations II
About this role
Job Summary
Manager: 8–10 years in inside sales, demand generation or business development, with at least 5 years in an IT services, consulting or technology services organisation, including experience managing one to three team members.
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Lead: 3–5 years in inside sales, lead generation or market research, with at least 2 years in an IT services organisation, and a consistent record of hitting monthly targets for meetings booked or qualified leads.
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Demonstrable record of generating qualified leads for the USA and/or UKI markets — meetings generated, leads accepted by sales, and how many progressed to opportunities.
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Understanding of the enterprise buying pattern — longer cycles, multiple buying centres, formal procurement and multi-stakeholder consensus — and of IT services offerings such as application services, cloud and infrastructure, data and AI, digital engineering, ERP, cybersecurity and managed services.
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Hands-on with LinkedIn Sales Navigator and Apollo, and with account intelligence platforms such as OrbitShift, Draup, ZoomInfo, Lusha; experience running email and LinkedIn sequencing at scale, including deliverability and domain hygiene.
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Strong secondary research skills and advanced Excel and PowerPoint for funnel reporting and account briefs; Power BI is an advantage.
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Practical experience applying AI tools to prospecting, research and content generation, with the curiosity to adopt new tools and the judgement to know when not to trust them.
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Fluent in English with excellent written and verbal communication, and the executive presence to hold a conversation with a US or UK CxO or their direct reports.
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Exceptional attention to detail, high sense of urgency, and the ability to take full ownership and work with minimal supervision in a multi-cultural, matrixed organisation.
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Ability to work during North American and European business hours (shifts scheduled within an 11:00 am to 11:00 pm IST window) from our Noida office, in line with the prevailing hybrid policy.
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Bachelor's degree in business administration, marketing, engineering, or related discipline; an MBA is preferred for the Manager position and an advantage for the Lead position.
Key Responsibilities
Depending on the position you join, your responsibilities will also include, but are not limited to:
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Manager – Inside Sales (8–10 years)
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Own the inside sales and demand generation charter for the enterprise segment — annual and quarterly plan, campaign calendar, channel mix, contact coverage targets and expected lead contribution.
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Manage, coach, and grow the team, starting with the Lead — individual targets, weekly reviews, call and email coaching, onboarding and enablement.
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Own the tool stack, data quality .
Skill Requirements
Other Requirements
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