Rooms Division Manager
minorinternational
Rooms Division Manager
About this role
Crowne Plaza Resort Petra is seeking an experienced and commercially focused Rooms Division Manager to lead the hotel’s Front Office and Housekeeping operations.
Reporting to the General Manager, the Rooms Division Manager will be a key member of the hotel’s Executive Committee, responsible for delivering outstanding guest experiences, maintaining Crowne Plaza brand standards and driving the operational and financial performance of the Rooms Division.
The successful candidate will combine strong operational expertise with visible leadership, sound commercial judgment and a genuine passion for developing high-performing teams.
KEY RESPONSIBILITIES
• Provide strategic and operational leadership to the Front Office and Housekeeping departments.
• Ensure consistently high standards of guest service, cleanliness, presentation and operational efficiency.
• Lead, coach and develop departmental leaders and colleagues, creating a culture of accountability, collaboration and continuous improvement.
• Monitor guest feedback, quality scores and operational performance, ensuring timely and effective corrective actions.
• Prepare, manage and monitor departmental budgets, forecasts, payroll and operating expenses.
• Contribute actively to the hotel’s overall business strategy and Executive Committee decision-making.
WHAT WE ARE LOOKING FOR
• Bachelor’s degree in Hotel Management, Hospitality, Business Administration or a related field.
• Significant progressive experience in Rooms Division operations, including leadership responsibility within Front Office and Housekeeping.
• Previous experience in an upscale or internationally branded hotel or resort.
• Demonstrated ability to lead, engage and develop diverse teams.
• Strong knowledge of hotel operating systems and rooms-related performance indicators.
• Fluency in English and Arabic.
• Previous IHG experience would be an advantage.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?Frequently Asked Questions
Is the salary disclosed for the Rooms Division Manager position at IHG?
The salary for this Rooms Division Manager role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Rooms Division Manager position at IHG located?
This Rooms Division Manager role at IHG is based in Jordan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Rooms Division Manager role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Rooms Division Manager role at IHG.
How do I apply for the Rooms Division Manager position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Rooms Division Manager job at IHG posted?
This Rooms Division Manager position at IHG was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Rooms Division Manager
IHG
You'll be redirected to IHG's official application page on oraclecloud.