Human Resources Business Partner
staubligroup
Robotics Field Engineer - MEX
staubligroup· Sales
About this role
Company Description
Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.
Job Description
As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems. You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.
Reports to:
Local Service Manager / Head of Services North America
Responsibilities and Objectives:
Field Service & Customer Support
- Provide on-site repair, troubleshooting, maintenance, and programming support
- Diagnose robotic systems and resolve issues efficiently
- Restore system operation and ensure customer satisfaction
- Support commissioning and emergency interventions
Remote Support & Hotline
- Provide technical support via phone and email
- Manage customer hotline requests
- Guide customers through troubleshooting and resolution remotely
Service Execution & Reporting
- Document activities in CRM
- Provide detailed service reports
- Track system performance and issues
Coordination & Improvement
- Coordinate with service management and teams
- Provide feedback for continuous improvement
- Support knowledge sharing
Adheres to all safety, quality and environmental standards
Qualifications
- Bachelor’s or Associate degree in Engineering, Robotics, or related field
- 3+ years experience in robotics or industrial automation
- Strong robot programming and troubleshooting skills
- Knowledge of electrical, mechanical, and control systems
- Ability to read and interpret technical documentation
- Strong communication and customer interaction skills
- Willingness to travel up to 75%
- Fluent English speaker
Additional Information
Work schedule:
Willingness to travel as required both domestically and internationally (up to 75%)
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Frequently Asked Questions
Is the salary disclosed for the Robotics Field Engineer - MEX position at staubligroup?
The salary for this Robotics Field Engineer - MEX role at staubligroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Robotics Field Engineer - MEX position at staubligroup located?
This Robotics Field Engineer - MEX role at staubligroup is based in mx, Queretaro, Queretaro, , Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Robotics Field Engineer - MEX role at staubligroup full-time or part-time?
This is listed as a Full time position. It is posted as a Robotics Field Engineer - MEX role in the Sales department at staubligroup.
Which team or department does the Robotics Field Engineer - MEX at staubligroup belong to?
This Robotics Field Engineer - MEX position is part of the Sales department at staubligroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Robotics Field Engineer - MEX position at staubligroup?
Click the "Apply Now" button on this page. You will be redirected to staubligroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Robotics Field Engineer - MEX job at staubligroup posted?
This Robotics Field Engineer - MEX position at staubligroup was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Robotics Field Engineer - MEX
staubligroup
You'll be redirected to staubligroup's official application page on SmartRecruiters.