Retail Sales Lead - Seasonal
biltmore
Retail Sales Lead - Seasonal
biltmore· BWM Biltmore Workforce Management
About this role
Job Description
The starting pay range for this position begins at $18.62/hour and is based on the level of qualifications and relevant experience above the minimum requirements.
Please note that this is a seasonal position with an expected end date of January 9th, 2027. However, based on performance and business needs, there may be an opportunity to be considered for a more permanent role at the end of the season, if one is available.
The Retail Sales Lead Associate is responsible for operating a cash register, performing expanded sales and guest-relations duties, and aiding supervisors and managers in the effective operation of shops. Job duties include assuring total guest satisfaction with estate shopping experiences, monitoring and replenishing merchandise levels, and assisting with inventory control. Other responsibilities include: creating schedules and assisting with payroll, opening and closing shops, and communicating with managers on employee issues. The incumbent will also provide general support and assistance to the department, leadership, and company.
Weekend and evening schedule availability is required for this role.
ESSENTIAL JOB DUTIES:
1. Assure total guest satisfaction with the estate shopping experience
2. Expanded sales focus with emphasis on up-selling and cross-selling
3. Skillful handling of money
4. Advanced operation of cash register
5. Monitor and replenish merchandise levels and assist with inventory control
6. Creating schedules and understanding payroll
7. POs for outside vendors (Coke, wine, etc.)
8. Communication, with confidence, with manager on issues
9. Will open, close, and be able to work at all shops.
10. Will assist as an "Authorized User" for returns and voids.
ADDITIONAL RESPONSIBILITIES:
1. Assist supervisors and managers with orientation of new hires.
2. Provide additional information to guests pertaining to their overall estate experience.
3. Execution of various tasks as assigned by supervisors and managers
4. Perform cleaning of shops with consistency and assist with the delegation of duties.
5. Provide general support and assistance to the department, leadership, and company as required.
QUALIFICATIONS:
1. High school diploma strongly preferred. Additional education or training desired. Ability to learn quickly and achieve proficiency across assigned operational areas.
2. At least one (1) year of related guest service experience; equivalent combination of education/experience considered.
3. Demonstrated commitment to world-class internal/external guest service; leadership skills are a plus.
4. Ability to quickly acquire knowledge of Biltmore's products/services, history, processes, protocols, systems, and organizational structure.
5. Outstanding interpersonal and communication skills; proactively and genuinely engages with guests; conveys information clearly/concisely; strong public speaking skills a plus; active listening skills a must; solid guest service recovery skills a plus.
6. Exercises good judgment; anticipates, troubleshoots, prioritizes work, adapts, multi-tasks, and is flexible.
7. Strong time management, planning, and organizational skills.
8. Represents Biltmore's brand and core values at all times.
PHYSICAL REQUIREMENTS:
1. Ability to stand/walk for extended periods of time; climb stairs as needed.
2. Lifts up to 35 pounds; ability to bend, stoop, reach overhead, and below.
Frequently Asked Questions
What is the salary for the Retail Sales Lead - Seasonal role at biltmore?
The listed salary for this Retail Sales Lead - Seasonal position at biltmore is USD 19+. This is an Part time role.
Where is the Retail Sales Lead - Seasonal position at biltmore located?
This Retail Sales Lead - Seasonal role at biltmore is based in Biltmore Estate. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Sales Lead - Seasonal role at biltmore full-time or part-time?
This is listed as a Part time position. It is posted as a Retail Sales Lead - Seasonal role in the BWM Biltmore Workforce Management department at biltmore.
Which team or department does the Retail Sales Lead - Seasonal at biltmore belong to?
This Retail Sales Lead - Seasonal position is part of the BWM Biltmore Workforce Management department at biltmore. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Sales Lead - Seasonal position at biltmore?
Click the "Apply Now" button on this page. You will be redirected to biltmore's official application portal hosted on workday where you can submit your application directly.
When was the Retail Sales Lead - Seasonal job at biltmore posted?
This Retail Sales Lead - Seasonal position at biltmore was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Sales Lead - Seasonal
biltmore · 💰 USD 19+
You'll be redirected to biltmore's official application page on Workday.