Reservation Agent
sagehospitality
RESERVATION AGENT
About this role
Reservation Agent
About Us
Join Holiday Inn Algiers – Cheraga Tower, where we are passionate about delivering memorable guest experiences and creating opportunities for our colleagues to grow.
The Role
As a Reservation Agent, you will be responsible for managing reservations, assisting guests with their booking requests and maximizing room revenue through effective sales techniques while ensuring excellent customer service.
Key Responsibilities
- Handle reservations by phone and email.
- Process bookings accurately.
- Promote hotel services and upsell rooms.
- Update reservation systems.
- Coordinate with Front Office and Sales.
- Deliver outstanding guest service.
What We're Looking For
- Degree or diploma in Hospitality or Tourism.
- Experience in Reservations or Front Office preferred.
- Excellent customer service skills.
- Strong attention to detail.
- Fluent in French and English.
- Opera PMS knowledge is an advantage.
What We Offer
- Continuous learning opportunities.
- Career growth within IHG.
- Friendly and supportive team.
Equal Opportunity
IHG is committed to providing equal employment opportunities and an inclusive workplace.
Frequently Asked Questions
Is the salary disclosed for the RESERVATION AGENT position at IHG?
The salary for this RESERVATION AGENT role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RESERVATION AGENT position at IHG located?
This RESERVATION AGENT role at IHG is based in Algeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RESERVATION AGENT role at IHG full-time or part-time?
This is listed as a Temps plein position. It is posted as a RESERVATION AGENT role at IHG.
How do I apply for the RESERVATION AGENT position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the RESERVATION AGENT job at IHG posted?
This RESERVATION AGENT position at IHG was posted on Jul 20, 2026. Apply as soon as possible — early applications are often reviewed first.
RESERVATION AGENT
IHG
You'll be redirected to IHG's official application page on oraclecloud.