Reservation Agent
accorhotel
Reservation Agent
About this role
Company Description
We are ibis Schiphol Amsterdam Airport, a vibrant 3-star hotel with 644 rooms, 6 exciting F&B outlets, 5 versatile meeting rooms, and above all, a team of 75 passionate colleagues who make every guest feel truly welcome every single day!
Are you a people person with a knack for hospitality and a hunger to sharpen your commercial skills? Then this is your chance to shine and grow with us!
Job Description
What’s in store for you as a Reservations Agent?
As the first friendly voice our guests and clients hear, you’ll be the heart of our reservation desk. You manage both individual and group bookings with care and precision — but that’s not all. Every reservation is a golden opportunity to boost business, and you know exactly how to unlock it by asking the right questions and listening closely.
You’ll actively inform guests about all the amazing options our hotel offers turning every call or email into a memorable “Feel Welcome” moment. Our motto is “Feel Challenged” and trust us, this role is packed with opportunities to learn, grow, and take initiative!
Qualifications
What do we need from you?
- You’re looking for a full-time role with flexible working hours to suit your lifestyle.
- Hospitality runs through your veins; you’re genuinely service-oriented and love turning opportunities into wins.
- You’re a master communicator, fluent in both Dutch and English, and able to connect authentically with every guest.
- You have a background in Tourism, Hospitality, or a related field (bonus points if you know Opera!).
- You’re eager to learn and grow, with a proactive, positive mindset.
Additional Information
What’s in it for you?
- A competitive starting salary that’s 7.5% above the hospitality industry standard — because we value your talent.
- A warm, diverse, and super supportive team ready to share their knowledge and help you thrive.
- Unique opportunities to shadow other departments, giving you the full hotel experience and fast-tracking your career.
- Access to exclusive Accor benefits — discounts at hotels worldwide and much more.
- Daily lunch or dinner on us, so you’re fueled and ready to go.
- The chance to experience our hotel as a guest through our Employee Experience program.
- Travel reimbursement starting from 5 km and free parking if you drive.
Ready to take the next step?
If you’re excited to be the friendly face and helpful voice that guests rely on, don’t wait! Apply now and join a team where your passion makes a real difference. Send your CV and motivation to Romy Moll via h0649-hr@accor.com.
Frequently Asked Questions
Is the salary disclosed for the Reservation Agent position at accorhotel?
The salary for this Reservation Agent role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reservation Agent position at accorhotel located?
This Reservation Agent role at accorhotel is based in Badhoevedorp, Badhoevedorp, NH, Netherlands, NH, nl. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reservation Agent role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Reservation Agent role at accorhotel.
How do I apply for the Reservation Agent position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Reservation Agent job at accorhotel posted?
This Reservation Agent position at accorhotel was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Reservation Agent
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.