Relationship Development Manager

Adani
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📍 Mumbai, Maharashtra, IndiaFull time
Employee DevelopmentEntrepreneurial Mind-setInnovation FocusOutcome OrientationStakeholder PartneringStrategic OrientationTeam OrientationTransformation Mind-setConsultative communicationCustomer Lifecycle & Portfolio ManagementEvent, roadshow, and networking executionPresentation development & Excellent Communication.Stakeholder Relationship Management

About this role

Customer Relationship Management
  • Develop and maintain strong relationships with existing NRI customers across global markets.
  • Act as the primary point of contact for customer engagement and relationship-building initiatives.
  • Ensure high levels of customer satisfaction through timely responses and proactive communication.
Customer Engagement & Communication
  • Regularly engage with customers through calls, emails, webinars, newsletters, and personalized interactions.
  • Provide periodic updates on project construction progress, milestones, possession timelines, and key developments.
  • Ensure customers remain informed and connected throughout their investment journey.
NRI Community Development
  • Strengthen relationships within the NRI community and build a robust customer advocacy network.
  • Drive customer referral programs and encourage repeat investments.
  • Identify opportunities to enhance customer loyalty and long-term engagement.
New Launch & Opportunity Communication
  • Proactively communicate upcoming project launches, investment opportunities, and special offerings to existing customers.
  • Organize virtual and physical engagement sessions to showcase new developments.
  • Support the sales team by generating referrals and qualified business opportunities from existing customers.
Customer Feedback & Experience Management
  • Gather customer insights and feedback to improve products, services, and communication strategies.
  • Monitor customer concerns and coordinate with internal stakeholders for effective resolution.
  • Track customer satisfaction and engagement metrics.
Stakeholder Coordination
  • Collaborate with Sales, CRM, Customer Service, Project Management, Marketing, and Digital teams to ensure seamless customer communication.
  • Coordinate the dissemination of project updates and customer engagement campaigns.
  • Support the implementation of customer-centric initiatives across the NRI portfolio.
Reporting & Analytics
  • Maintain customer engagement databases and relationship trackers.
  • Prepare periodic MIS reports on customer interactions, referrals, satisfaction levels, and engagement outcomes.
  • Analyze customer behavior and engagement trends to recommend improvement initiatives.
Educational Qualification
  • MBA / PGDM in Marketing, Sales, Customer Relationship Management, Business Administration, or related discipline.
  • Bachelor's degree in Business Administration, Commerce, Marketing, Hospitality, or a related field.
Experience
  • 5–10 years of experience in Customer Relationship Management, Customer Success, Client Servicing, Sales Support, or Relationship Management.
  • Experience in the Real Estate sector is highly preferred.
  • Exposure to handling NRI customers, HNI/UHNI clients, or international customer segments would be advantageous.
  • Proven track record in customer engagement, retention, relationship development, and referral generation.

Frequently Asked Questions

Is the salary disclosed for the Relationship Development Manager position at Adani?
The salary for this Relationship Development Manager role at Adani is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Relationship Development Manager position at Adani located?
This Relationship Development Manager role at Adani is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Relationship Development Manager role at Adani full-time or part-time?
This is listed as a Full time position. It is posted as a Relationship Development Manager role at Adani.
How do I apply for the Relationship Development Manager position at Adani?
Click the "Apply Now" button on this page. You will be redirected to Adani's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Relationship Development Manager job at Adani posted?
This Relationship Development Manager position at Adani was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Relationship Development Manager
Adani
Apply for this role ↗

You'll be redirected to Adani's official application page on oraclecloud.