Associate Manager - Operations & Maintenance PNG
About this role
Project Execution & SCADA Integration:
• Drive on-time and within-budget delivery of automation projects across R1, R3 and Inspire Soul Center domains.
• Ensure ≥97% of newly commercialized assets are integrated into SCADA within 30 days of commissioning.
• Monitor milestone adherence (FAT, SAT, commissioning, I/O checks) and proactively mitigate delays with vendors and GA teams.
Maintenance & System Reliability:
• Ensure ≥95% on-time completion and compliance of Preventive Maintenance (PM) schedules for SCADA, telemetry and metering assets.
• Achieve 100% timely resolution of Breakdown Maintenance (BM) activities through structured root-cause analysis.
• Maintain high system uptime and communication availability through spares planning and structured maintenance practices.
Metering & Surveillance Operations:
• Oversee CNG, Domestic, Industrial and Commercial metering systems to ensure accurate measurement, calibration and monitoring.
• Conduct monthly site visits in each GA (minimum 12 per year per GA) for surveillance, audit and performance checks.
• Ensure field-level data integrity, tamper / anomaly detection and compliance with operational and metering standards.
Billing & Data Accuracy (CNG Operations):
• Ensure ≥99% accuracy and timeliness of CNG billing data upload in SAP.
• Ensure all billing transactions are updated within 24 hours of generation.
• Resolve billing discrepancies or errors within 1 working day.
Vendor & Invoice Management:
• Manage vendor coordination, service-entry and invoice processing through the SAP Ariba portal.
• Ensure ≥90% of invoices are processed within contractual timelines (≤3 working days).
• Maintain zero deviations in documentation, pricing and approval workflows.
Governance, Reporting & Discipline:
• Ensure 100% timely and accurate MIS / operational reporting to SOUL leadership.
• Ensure 100% compliance with attendance, discipline and the company Code of Conduct; maintain ≥99% attendance-record accuracy with zero payroll discrepancies.
• Adhere to internal controls, HSE norms and enterprise risk management practices.
Internal Stakeholders:
Lead / Head – SOUL
GA O&M and CNG Operations Teams
Projects / Engineering Team
IT / OT & Cybersecurity Team
Finance & Accounts (Billing, Payables)
Procurement / Contracts (C&P)
HR (Attendance & Payroll)
HSE Team
External Stakeholders:
SCADA / Automation System Integrators
Meter, EVC & Flow Computer OEMs
Telecom / Network Service Providers
O&M and Field Service Contractors
CNG Dealers / Station Operators
Industrial & Commercial Customers
Regulatory & Audit Bodies (PNGRB, Legal Metrology, Auditors)
| # | Accountability Area | Key Accountability | End Result / Outcome |
| 1 | Project Execution | Deliver automation projects on time and within budget; track milestones and mitigate delays | Assets commissioned as per plan with no cost overrun |
| 2 | SCADA Integration | Integrate newly commercialized assets into SCADA within 30 days of commissioning | Full real-time visibility of network assets |
| 3 | Preventive Maintenance | Plan and execute PM schedules for SCADA, telemetry and metering assets | High reliability and uptime |
| 4 | Breakdown Maintenance | Resolve breakdowns within defined TAT with RCA | Minimal downtime and repeat failures |
| 5 | Metering & Surveillance | Oversee CNG / Domestic / I&C metering; conduct GA surveillance visits and audits | Accurate measurement and data integrity |
| 6 | CNG Billing Accuracy | Upload CNG billing data in SAP accurately; update within 24 hrs; resolve errors in 1 working day | Error-free revenue realization |
| 7 | Vendor & Invoice Management | Process vendor invoices via Ariba with zero documentation / pricing / approval deviations | Timely vendor payments and audit-ready records |
| 8 | Reporting & Governance | Deliver MIS and operational reports; ensure attendance, discipline and CoC compliance | Transparent governance and zero payroll discrepancy |
Education Qualification:
B.E. / B.Tech in Instrumentation / Electronics & Communication / Electrical or related fields.
Work Experience:
8–12 years of experience in Automation Projects Execution, SCADA integration, Metering & Surveillance, with exposure to PM/BM management, SAP-based billing and vendor invoice processing.
Preferred Industry:
Experience in the City Gas Distribution (CGD) sector is preferred; related industries such as oil & gas, pipelines, power or utilities are beneficial.
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