Regional Team Leader - Nairobi North
About this role
The purpose of this role is monitoring key performance indicators (KPIs), identifying areas for improvement, and implementing best practices to drive continuous growth and success. Regular communication with senior management is essential to report on progress, challenges, and opportunities within the region. Tasked to ensure teams are aligned with the broader company strategies and that regional initiatives are in sync with company-wide goals. Key Responsibilities: 1. Prepare and deliver regular reports on regional performance to senior management on a daily, weekly, Ad-hoc & monthly reports on individual KPIs. 2. Ensure that all regional operations comply with relevant laws, regulations, and company policies. 3. Monitor market trends and customer needs within the region, providing feedback to product or service development teams. 4. Ensure all agents’ queries within the territory are attended to maximum satisfaction. 5. Track team performance metrics, ensuring that targets and goals are met or exceeded. 6. Provide guidance, training, and professional development opportunities for team members. 7. Act as the main point of contact between the regional teams, back office & senior management. 8. Monitor market trends and customer needs within the region, providing feedback to product or service development teams. 9. Any other analytical and administration duty assigned by the line manager from time to time Principal Outputs for this role Prepare and deliver regular reports and insights on territorial, zonal & cluster performance to senior management on a daily, weekly, Ad-hoc & monthly reports on individual KPIs. Cascade of reports and information to both zonal and cluster level. Monitor regional consumer demands and market trends, and give input to teams working on service or product development. Requirements Bachelor’s Degree in Business / Analytics / Mathematics 1 year experience in Sales environment and Analysis / Reporting skills. Competencies: Analytical thinking Analysis and Reporting Networking and building partnerships Field Sales experience Communication Business acumen
Frequently Asked Questions
Is the salary disclosed for the Regional Team Leader - Nairobi North position at cdl?
The salary for this Regional Team Leader - Nairobi North role at cdl is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Regional Team Leader - Nairobi North position at cdl located?
This Regional Team Leader - Nairobi North role at cdl is based in Nairobi Area, Nairobi City, Kenya. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Regional Team Leader - Nairobi North role at cdl full-time or part-time?
This is listed as a Full time position. It is posted as a Regional Team Leader - Nairobi North role at cdl.
How do I apply for the Regional Team Leader - Nairobi North position at cdl?
Click the "Apply Now" button on this page. You will be redirected to cdl's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Regional Team Leader - Nairobi North job at cdl posted?
This Regional Team Leader - Nairobi North position at cdl was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Regional Team Leader - Nairobi North
cdl
You'll be redirected to cdl's official application page on zohorecruit.