Regional Manager

abcoffee· Central Operations
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📍 Mumbai, MH, IndiaFULL TIME

About this role

Role Overview

We are looking for a highly driven Regional Operations Manager to lead multi-unit restaurant operations across a designated region. The role requires a strong operations leader who can drive business performance, ensure operational excellence, develop teams, and deliver a consistent customer experience across multiple outlets.
The ideal candidate should have experience managing several restaurant locations within organized QSR, casual dining, or retail food service brands.

Key Responsibilities
Business & Operational Performance
    • Own the P&L performance of assigned restaurants/outlets.
    • Drive revenue growth, profitability, and cost optimization.
    • Monitor daily, weekly, and monthly operational KPIs.
    • Improve sales through local marketing initiatives and operational execution.
    • Ensure achievement of business targets across all assigned stores.

Operations Excellence
    • Maintain high standards of food quality, hygiene, safety, and service.
    • Ensure SOP compliance across all locations.
    • Conduct regular operational audits and implement corrective action plans.
    • Drive consistency in guest experience.

Team Leadership
    • Lead and coach Restaurant Managers and Store Managers.
    • Build leadership capability through regular coaching and development.
    • Drive employee engagement and retention.
    • Identify succession plans for key operational roles.

Customer Experience
    • Monitor customer satisfaction metrics.
    • Resolve escalated customer concerns.
    • Ensure excellent service standards across all outlets.

Financial Management
    • Manage food cost, labour cost, wastage, and controllable expenses.
    • Improve restaurant profitability.
    • Analyse business reports and recommend improvement initiatives.

Compliance
    • Ensure statutory, legal, and brand compliance.
    • Maintain food safety and hygiene standards.
    • Ensure adherence to audit requirements.

Stakeholder Management
    • Collaborate with HR, Supply Chain, Marketing, Finance, and Training teams.
    • Support new store openings and operational readiness.

Ideal Candidate Profile
Experience
    • 7–10 years of experience in organized QSR, restaurant chains, or hospitality operations.
    • Minimum 2–3 years managing multiple restaurant locations.
    • Experience handling 8–20 outlets is preferred.
    • Strong exposure to P&L management.
    • Proven experience leading large operational teams.

Educational Qualification
    • Graduate in Hotel Management (IHM or equivalent preferred).
    • Degree/Diploma in Hospitality Management.

Success Metrics
    • Achievement of sales and EBITDA targets
    • Store profitability
    • Customer satisfaction scores
    • Audit and compliance scores
    • Team retention and engagement
    • Reduction in food and labour costs
    • SOP adherence across all locations
    • Successful execution of new store launches

Frequently Asked Questions

Is the salary disclosed for the Regional Manager position at abcoffee?
The salary for this Regional Manager role at abcoffee is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Regional Manager position at abcoffee located?
This Regional Manager role at abcoffee is based in Mumbai, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Regional Manager role at abcoffee full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Regional Manager role in the Central Operations department at abcoffee.
Which team or department does the Regional Manager at abcoffee belong to?
This Regional Manager position is part of the Central Operations department at abcoffee. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Regional Manager position at abcoffee?
Click the "Apply Now" button on this page. You will be redirected to abcoffee's official application portal hosted on keka where you can submit your application directly.
When was the Regional Manager job at abcoffee posted?
This Regional Manager position at abcoffee was posted on Jul 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Regional Manager
abcoffee
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