Quality System Technician IV - 1st Shift

We are looking for a talented Quality System Technician to join our 1st Shift team specializing in Quality for our Cummins Drivetrain and Braking Systems facility in York, SC.

Job Summary:

Responsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization. Plan and lead trainings, root causea analysis and resolution of non-conformances. Demonstrate technical understanding of mfg processes, its risk analysis and control plans. When needed help conduct PQC (Product Quality Council), pull together presentation of management review etc. Also conduct other QMS related activities needed to perform QMS processes.

In this role, you will make an impact in the following ways: 
•    Implementing and Adapting to Standards: You will ensure compliance with ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR), adapting to external changes and maintaining high-quality standards.
•    Conducting Thorough Audits: By performing audits with a process-based approach and risk-based thinking, you will identify areas for improvement and ensure processes are efficient and compliant.
•    Analyzing and Reporting: Gathering and analyzing information related to the internal audit program, you will produce insightful reports that drive continuous improvement.
•    Managing Corrective Actions: You will initiate, approve, and monitor corrective actions associated with audit findings, ensuring issues are resolved effectively and preventing recurrence.
•    Maintaining Audit Schedules: Owning and maintaining the audit plan/schedule for both ISO/IATF internal audits and manufacturing process audits, you will ensure audits are conducted timely and records are well-documented.
•    Training and Supporting Teams: Participating in the implementation, auditing, and training for AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP), you will enhance the team's competence and understanding of quality tools.
•    Leading Root Cause Analysis: Providing expertise in Root Cause Analysis (3P5Y) for corrective actions, you will help identify underlying issues and train stakeholders to prevent future problems.
•    Enhancing Quality Documentation: Supporting the documentation of key processes in the Quality Manual, you will help write and maintain the Quality Manual, ensuring it accurately reflects the business management system and its interactions.

To be successful in this role you will need the following: 
•    Build Effective Teams: Foster a strong team identity by leveraging diverse skills and perspectives to achieve common goals. Encourage collaboration and mutual respect among team members.
•    Collaborate: Develop partnerships and work collaboratively with others to meet shared objectives. Build trust and maintain open lines of communication with colleagues and stakeholders.
•    Communicate Effectively: Tailor your communication to the unique needs of different audiences. Ensure clarity and understanding in all your interactions, whether verbal or written.
•    Focus on Customers: Build strong relationships with customers and deliver solutions that meet their needs. Always keep the customer at the center of your decision-making process.
•    Drive Engagement: Create an environment where people are motivated to do their best. Recognize and celebrate achievements, and provide support and encouragement to your team.
•    Ensure Accountability: Hold yourself and others accountable for meeting commitments. Set clear expectations and follow through on promises.
•    Persuade: Use compelling arguments to gain the support and commitment of others. Be confident in presenting your ideas and back them up with solid evidence.
•    Demonstrate Quality Leadership: Apply the principles of the Cummins Operating System (COS) and Total Quality Management (TQM) to assess performance and drive continuous improvement. Foster a quality culture and always seek opportunities to enhance processes with a customer-centric mindset.
•    Manage Quality Systems: Utilize quality tools and processes to ensure the quality management system is understood, implemented, and maintained. Demonstrate the system's ability to consistently meet requirements.
•    Value Differences: Recognize and appreciate the value that different perspectives and cultures bring to the organization. Promote inclusivity and leverage diverse viewpoints to drive innovation and success.

Education, Licenses, Certifications: 
•    Associate degree or equivalent business experience. 
•    IATF 16949 + ISO 9001 Internal Auditor Trained. 
•    Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained
•    This position may require licensing for compliance with export controls or sanctions regulations.

Experience: 
•    Demonstrated ability to perform process based and risk based audits. 
•    Initiated, approved and monitored corrective actions associated with audit findings.
•    Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.
•    Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)
•    Performed Product Audits per applicable CSRs
•    Led 3P-5Whys root cause analysis
•    Provided support to documentation on the key processes per business quality manual
•    When conducted mfg process audits, demonstrated in-depth understanding of processes and associated risk analyses (FMEA and control plan)
•    Exhibited good understanding of QMS tools such as QSi, CQMS etc. 
•    When needed performed CQMS admin training.

IATF 16949:2016 Lead Auditor certification 

Base Rate:  $23.90 - $29.89/hr

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.