Customer Service Representative
serigraph
Quality Auditor Working Lead
serigraph· Inspection & Quality
About this role
10 Hour Days - 6:30am-4:30pm Monday-Thursday
Are you passionate about quality, attention to detail, and helping others succeed? Serigraph is looking for a Quality Auditor Working Lead to oversee product auditing activities while providing leadership, training, and support to our quality inspection team.
In this hands-on leadership role, you'll help ensure our products consistently meet customer expectations and Serigraph's quality standards. You'll work closely with Quality Engineers, train team members, maintain inspection standards, and play a key role in continuous improvement throughout our manufacturing process.
If you enjoy leading by example, solving problems, and working in a fast-paced manufacturing environment, we'd love to hear from you.
What You'll Do
- Provide day-to-day leadership and support for Product Auditors.
- Train, coach, and develop auditors and inspection personnel.
- Participate in employee performance evaluations and development activities.
- Support continuous improvement initiatives within the Quality department.
- Audit finished products to approved inspection standards.
- Review and inspect parts placed in questionable material areas.
- Audit spoilage from new inspectors and temporary employees to ensure proper inspection practices.
- Assist in maintaining and updating inspection standard books in partnership with Quality Engineers.
- Train auditors and inspection leads on new and revised quality standards.
- Identify gaps in quality tools and collaborate with Quality Engineers to develop solutions.
- Support the creation and maintenance of masks, templates, fixtures, and other inspection tools.
- Develop and update work instructions as needed.
- Support Serigraph's quality management systems and inspection processes.
- Perform quarterly lighting validations in inspection areas.
- Create and maintain product retain samples and records.
- Serve as backup for Receiving Inspection activities.
- Support corrective action effectiveness reviews with Quality Engineers.
- Promote waste reduction, process control, sustainability, and environmental compliance.
- Follow all company safety policies and procedures.
Leadership & Team Development
Quality Assurance & Product Auditing
Process Improvement & Documentation
Additional Responsibilities
What We're Looking For
- 1+ year of manufacturing or quality assurance experience.
- Experience training and mentoring employees.
- Strong attention to detail and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to work collaboratively with employees at all levels of the organization.
- Proficiency with Microsoft Word and Excel.
- Blueprint reading/training.
- Experience with Microsoft Office applications.
- Associate's or Bachelor's degree in a business or related field is a plus.
Preferred Qualifications
Preferred Education & Training
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages with shift premiums
Access to earned wages before the scheduled payday
A clean and air-conditioned environment
Paid time off, 10 paid holidays, and a vacation buy/sell program
Paid lunch breaks and holidays included in overtime
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
Frequently Asked Questions
Is the salary disclosed for the Quality Auditor Working Lead position at serigraph?
The salary for this Quality Auditor Working Lead role at serigraph is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Auditor Working Lead position at serigraph located?
This Quality Auditor Working Lead role at serigraph is based in West Bend, WI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Quality Auditor Working Lead role at serigraph full-time or part-time?
This is listed as a Full time position. It is posted as a Quality Auditor Working Lead role in the Inspection & Quality department at serigraph.
Which team or department does the Quality Auditor Working Lead at serigraph belong to?
This Quality Auditor Working Lead position is part of the Inspection & Quality department at serigraph. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Auditor Working Lead position at serigraph?
Click the "Apply Now" button on this page. You will be redirected to serigraph's official application portal hosted on lever where you can submit your application directly.
When was the Quality Auditor Working Lead job at serigraph posted?
This Quality Auditor Working Lead position at serigraph was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Auditor Working Lead
serigraph
You'll be redirected to serigraph's official application page on Lever.