Quality Assurance Expert : Pietermaritzburg KZN

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About this role

To provide effective Quality Assurance Control and Supervision, and to ensure compliance of divisional quality standards within the business unit. Furthermore ensuring full compliance with service/company procedures. Special focus in assuring quality service to all customers and full compliance to Global Pest Control and Fumigation Standards.

KEY WORK OUTPUTS & ACCOUNTABILITIES

  • Conduct regular infield reviews/ assessments with service technicians to monitor abilities.
  • Continued communication and interaction with external clients.
  • H&S Branch Audits – Pest Control.
  • New Product trials.
  • Internal Training and Customer Education.
  • Ensuring quality Rentokil Services and Installations through QA Checks = 10 Calls per week (All new installations and upgrades, Existing Clients, Top Tier, High Risk)
  • Assist in basic installations from time to time.
  • Complying with RISA codes of practice: Code of Conduct, Ensure Compliance with Legislation and Regulations.
  • Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date.
  • Follow up on actions and recommendations to ensure compliance between Rentokil and Customer.
  • Compile and communicate Monthly QA reports.
  • Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance.
  • Ensure the correct use of company Approved Product List (APL) and report on non-compliance.

SKILLS & COMPETENCIES

  • Self-starter takes initiative
  • Excellent communication skills
  • Good planning, time management and organizational skills
  • Good facilitation skills to drive long term development and capability 
  • Has ambition, perseverance is disciplined and goal focussed 
  • Good problem solving skills 
  • Good analytical skills with the ability to make business appropriate recommendations 
  • Collaborates well with others, building relationships to achieve team objectives 
  • Excellent time management
  • Establish and maintain effective communication with the service department, and offer quality support to staff and clients alike

QUALIFICATIONS & EXPERIENCE

  • Matric
  • Full NCPC 
  • Registered Pest Control Operator with P-Number
  • Must have FUMIGATION qualification in Silos,Stacks,Containers,ISPM15
  • Experience with Phosphine and Methyl Bromide Gas 
  • Above average Pest Control Product knowledge and Technical Skills.
  • Computer Literate MS Office, Google
  • Facilitator qualification would be advantages 
  • Competencies in line with WL2 requirement

Frequently Asked Questions

Is the salary disclosed for the Quality Assurance Expert : Pietermaritzburg KZN position at Rentokil Initial?
The salary for this Quality Assurance Expert : Pietermaritzburg KZN role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Quality Assurance Expert : Pietermaritzburg KZN position at Rentokil Initial located?
This Quality Assurance Expert : Pietermaritzburg KZN role at Rentokil Initial is based in Pietermaritzburg, KwaZulu-Natal, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Quality Assurance Expert : Pietermaritzburg KZN at Rentokil Initial belong to?
This Quality Assurance Expert : Pietermaritzburg KZN position is part of the ROW department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Quality Assurance Expert : Pietermaritzburg KZN position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Quality Assurance Expert : Pietermaritzburg KZN job at Rentokil Initial posted?
This Quality Assurance Expert : Pietermaritzburg KZN position at Rentokil Initial was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Quality Assurance Expert : Pietermaritzburg KZN
Rentokil Initial
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