QA Analyst – RFI & Documentation (AI Products)

cied· AI Data Management
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FULL TIME💰 INR 25K–35K
Job knowledgeDebugging and Solution suggestionDecisivenessPlanning and Problem-SolvingCommunication skillsCommitment/AccountabilityQuality product delivery

About this role

About the Role

We are building an AI-powered RFI (Request for Information) and Questionnaire Automation platform that helps companies respond accurately and consistently to customer, raw material and product , sustainability, compliance, and certification-related questionnaires.

We are looking for a Quality Assurance professional with hands-on experience in customer queries and documentation management to support:
  • Discovery of client document structures
  • Verification of AI-generated RFI responses
  • Identifying gaps, inconsistencies, and risks
  • Training and improving AI models using real-world validation
This role sits at the intersection of QA, documentation, and AI-assisted workflows.


Key Responsibilities

1. Client Document Discovery & Structuring

  • Analyze and understand client document repositories (policies, SOPs, manuals, certifications, reports, etc.)
  • Identify how different companies organize and maintain documentation
  • Classify documents based on relevance to RFIs, audits, compliance, and customer queries
  • Support creation of structured AI-ready knowledge bases from unstructured documents

2. RFI & Questionnaire Validation (AI Output Review)

  • Review AI-generated RFI / questionnaire responses for:
    • Accuracy against source documents
    • Completeness and relevance
    • Consistency across responses
    • Compliance and risk sensitivity
  • Identify and flag incorrect, ambiguous, outdated, or potentially risky responses
  • Suggest corrections or improvements based on domain understanding
  • Act as a final human validation layer before responses are shared with customers

3. AI Training & Continuous Improvement

  • Provide feedback loops to improve AI response quality
  • Help label and tag data used for AI training
  • Assist in defining validation rules and quality benchmarks for AI outputs
  • Participate in testing new AI features and workflows

4. Quality Assurance & Process Support

  • Define QA checklists for RFI responses and document usage
  • Help standardize response format, language, tone, and structure across customers
  • Help identify gaps in documentation coverage
  • Collaborate with product, AI, and engineering teams to improve workflows

Required Skills & Experience

Must-Have

  • 2+ years of experience in Quality Assurance or Quality Management roles, documentation, compliance, or customer query handling role
  • Strong experience handling:
    • Customer questionnaires / RFIs
    • Internal documentation (policies, SOPs, manuals, certifications)
  • Excellent attention to detail and analytical thinking
  • Ability to validate content against source documents
  • Comfortable working with structured and unstructured data
  • Good written communication skills (English)

Preferred / Nice-to-Have

  • Experience in:
    • Certification bodies, audit firms, consulting, sustainability, compliance, or manufacturing companies
    • ISO, ESG, sustainability, supply chain, or regulatory documentation
  • Familiarity with AI tools or AI-assisted workflows
  • Experience working with Excel, Google Drive, SharePoint, or document management systems
  • Understanding of data privacy and confidentiality handling

Who Should Apply

This role is ideal for someone who:
  • Has worked in QA/QM or operations teams answering customer or certification-related questions
  • Knows how to navigate complex document structures
  • Enjoys reviewing, validating, and improving content quality
  • Wants to work closely with AI-driven products and shape how automation is built

What We Offer

  • Fully remote role
  • Opportunity to work on a cutting-edge AI product
  • High ownership and direct impact on product quality
  • Flexible work culture
  • Exposure to AI, RAG systems, and automation platforms


Location: Kerala, India

Experience: 2+ Years

Work Mode: Remote

Employment Type: Full-time

Frequently Asked Questions

What is the salary for the QA Analyst – RFI & Documentation (AI Products) role at cied?
The listed salary for this QA Analyst – RFI & Documentation (AI Products) position at cied is INR 25K–35K. This is an FULL TIME role.
Is the QA Analyst – RFI & Documentation (AI Products) role at cied full-time or part-time?
This is listed as a FULL TIME position. It is posted as a QA Analyst – RFI & Documentation (AI Products) role in the AI Data Management department at cied.
Which team or department does the QA Analyst – RFI & Documentation (AI Products) at cied belong to?
This QA Analyst – RFI & Documentation (AI Products) position is part of the AI Data Management department at cied. See the full job description for more information about the team structure and responsibilities.
How do I apply for the QA Analyst – RFI & Documentation (AI Products) position at cied?
Click the "Apply Now" button on this page. You will be redirected to cied's official application portal hosted on keka where you can submit your application directly.
When was the QA Analyst – RFI & Documentation (AI Products) job at cied posted?
This QA Analyst – RFI & Documentation (AI Products) position at cied was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
QA Analyst – RFI & Documentation (AI Products)
cied · 💰 INR 25K–35K
Apply for this role ↗

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