Program Management (Lender Management) - Senior Manager- Lending EMI
paytm· Lending
About this role
About Paytm:
Paytm is India's leading financial services company offering full-stack payments and financial
solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion
Indians into the mainstream economy through payments, commerce, banking, investments, and
financial services.
Profile: Program Manager + Lender Manager
Vertical: Lending EMI |
Role: Program Management |
About the role:
Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.
Key Responsibilities:
-Manage current and new lending partners for the product.
-Work with lenders on target setting, foll-ups, reconcilations and business growth.
-Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down).
-Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews.
-Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions.
-Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations.
-Maintain program documentation, SOPs, RACI, and change logs.
-Run governance forums (program reviews, lender reviews, escalation calls) and close action items.
-Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness.
-Identify process gaps and drive continuous improvement across program and lender workflows.
-Prepare leadership MIS on program and lender health
Why join us:
We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.
Frequently Asked Questions
Is the salary disclosed for the Program Management (Lender Management) - Senior Manager- Lending EMI position at paytm?
The salary for this Program Management (Lender Management) - Senior Manager- Lending EMI role at paytm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Program Management (Lender Management) - Senior Manager- Lending EMI position at paytm located?
This Program Management (Lender Management) - Senior Manager- Lending EMI role at paytm is based in Bengaluru, Karnataka, Mumbai, Maharashtra, Noida, Uttar Pradesh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Program Management (Lender Management) - Senior Manager- Lending EMI role at paytm full-time or part-time?
This is listed as a Full time Employment position. It is posted as a Program Management (Lender Management) - Senior Manager- Lending EMI role in the Lending department at paytm.
Which team or department does the Program Management (Lender Management) - Senior Manager- Lending EMI at paytm belong to?
This Program Management (Lender Management) - Senior Manager- Lending EMI position is part of the Lending department at paytm. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Program Management (Lender Management) - Senior Manager- Lending EMI position at paytm?
Click the "Apply Now" button on this page. You will be redirected to paytm's official application portal hosted on lever where you can submit your application directly.
When was the Program Management (Lender Management) - Senior Manager- Lending EMI job at paytm posted?
This Program Management (Lender Management) - Senior Manager- Lending EMI position at paytm was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Program Management (Lender Management) - Senior Manager- Lending EMI
paytm
You'll be redirected to paytm's official application page on Lever.